Sales Operations Senior Analyst
Salesforce, Indianapolis, IN, United States
Salesforce Senior Analyst or Lead
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce. Job Description
This is a high-impact role within Salesforce's Professional Services organization, where strategy and execution come together. You will partner closely with senior leaders to influence priorities, shape long-term go-to-market (GTM) strategies, and drive the operational changes that turn plans into results. We are seeking an experienced Senior Analyst or Lead to join our Global Sales Strategy & Operations team. In this high-visibility role, you will operate in a fast-moving, evolving environment to optimize business performance, drive GTM innovation, and enable the organization to scale. You will own core planning, forecasting, performance management, and executive reporting, delivering insights that guide decision-making at the highest levels. Your Responsibilities & Impact
Strategy & Execution Partner: Act as the regional Sales Strategy & Operations lead and trusted advisor to the regional SVP and senior stakeholders. Drive day-to-day execution including forecasting, pipeline analysis, seller productivity tracking, and business reviews. Go-to-Market Planning & Execution: Own and execute the annual planning cycle for the region, including org and capacity design, account and follower carving, quota setting, and regional investment planning. Ensure execution excellence across planning and performance cycles. Bookings-to-Revenue Forecasting: Own the regional bookings forecasting process (cadence, deep-dives, ghost write executive readouts) to accurately predict bookings and recommend strategic pivots needed to hit targets. Partner directly with regional Business Operations and Sales Leaders to translate pipeline health and bookings into revenue insights, proactively recommending revenue impacts from deals and strategic investments. Business Health & Data-Driven Insights: Drive optimal regional performance by owning business health monitoring. Proactively identify risks and opportunities across pipeline, capacity, productivity, and execution, translating complex data into clear, actionable insights and executive-ready dashboards/presentations for strategic decision-making. Operating Cadence & Process Optimization: Partner with regional Leadership to manage the operating rhythm of the business, including Quarterly Business Reviews (QBRs) and performance deep-dives. Champion cross-functional collaboration and lead initiatives to identify, simplify, and automate processesincorporating AI where applicablefor improved efficiency and data quality across reporting and analytics. Desired Skills & Experience
Proven experience in Sales Strategy, Sales Operations, RevOps, or Business Operations ideally within a SaaS or high-growth environment. Forward-thinking approach to productivity, including the proactive use of AI tools to automate workflows and enhance decision-making. Strong analytical and problem-solving skills, with experience across forecasting, pipeline management, capacity planning, and GTM execution. Experience building executive-ready reporting and insights using tools such as Tableau, CRM Analytics, or similar BI platforms. Advanced skills in Google Sheets/Excel and presentation tools (Slides/PowerPoint). Excellent communication and storytelling skills; able to simplify complex data for senior audiences. Strong ownership mindset proactive, detail-oriented, and comfortable operating with ambiguity. Experience coaching, onboarding, or acting as a senior point of contact is a strong plus. Demonstrates a growth mindset, entrepreneurial energy, and comfort in a fast-paced environment. Why Join Salesforce
Innovative Culture: Be part of a company that's reshaping the future with advanced AI models and cloud solutions Global Impact: Contribute to products and operating models that are transforming industries worldwide Career Growth: Access professional development opportunities, mentorship programs, and clear progression paths Benefits & Perks: Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form. Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce. Job Description
This is a high-impact role within Salesforce's Professional Services organization, where strategy and execution come together. You will partner closely with senior leaders to influence priorities, shape long-term go-to-market (GTM) strategies, and drive the operational changes that turn plans into results. We are seeking an experienced Senior Analyst or Lead to join our Global Sales Strategy & Operations team. In this high-visibility role, you will operate in a fast-moving, evolving environment to optimize business performance, drive GTM innovation, and enable the organization to scale. You will own core planning, forecasting, performance management, and executive reporting, delivering insights that guide decision-making at the highest levels. Your Responsibilities & Impact
Strategy & Execution Partner: Act as the regional Sales Strategy & Operations lead and trusted advisor to the regional SVP and senior stakeholders. Drive day-to-day execution including forecasting, pipeline analysis, seller productivity tracking, and business reviews. Go-to-Market Planning & Execution: Own and execute the annual planning cycle for the region, including org and capacity design, account and follower carving, quota setting, and regional investment planning. Ensure execution excellence across planning and performance cycles. Bookings-to-Revenue Forecasting: Own the regional bookings forecasting process (cadence, deep-dives, ghost write executive readouts) to accurately predict bookings and recommend strategic pivots needed to hit targets. Partner directly with regional Business Operations and Sales Leaders to translate pipeline health and bookings into revenue insights, proactively recommending revenue impacts from deals and strategic investments. Business Health & Data-Driven Insights: Drive optimal regional performance by owning business health monitoring. Proactively identify risks and opportunities across pipeline, capacity, productivity, and execution, translating complex data into clear, actionable insights and executive-ready dashboards/presentations for strategic decision-making. Operating Cadence & Process Optimization: Partner with regional Leadership to manage the operating rhythm of the business, including Quarterly Business Reviews (QBRs) and performance deep-dives. Champion cross-functional collaboration and lead initiatives to identify, simplify, and automate processesincorporating AI where applicablefor improved efficiency and data quality across reporting and analytics. Desired Skills & Experience
Proven experience in Sales Strategy, Sales Operations, RevOps, or Business Operations ideally within a SaaS or high-growth environment. Forward-thinking approach to productivity, including the proactive use of AI tools to automate workflows and enhance decision-making. Strong analytical and problem-solving skills, with experience across forecasting, pipeline management, capacity planning, and GTM execution. Experience building executive-ready reporting and insights using tools such as Tableau, CRM Analytics, or similar BI platforms. Advanced skills in Google Sheets/Excel and presentation tools (Slides/PowerPoint). Excellent communication and storytelling skills; able to simplify complex data for senior audiences. Strong ownership mindset proactive, detail-oriented, and comfortable operating with ambiguity. Experience coaching, onboarding, or acting as a senior point of contact is a strong plus. Demonstrates a growth mindset, entrepreneurial energy, and comfort in a fast-paced environment. Why Join Salesforce
Innovative Culture: Be part of a company that's reshaping the future with advanced AI models and cloud solutions Global Impact: Contribute to products and operating models that are transforming industries worldwide Career Growth: Access professional development opportunities, mentorship programs, and clear progression paths Benefits & Perks: Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form. Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.