Loan Workout QA Specialist
Apex Systems, West Des Moines, IA, United States
Job#: 3024641
Job Title
Loan Workout QA Specialist
Location West Des Moines, IA – 5x/week on‑site
Contract Length 18+ months
Rate $20-25/hr
Interview Process 1 round, 30‑minute Microsoft Teams interview
Top Requirements
Collection law, civil litigation, and civil procedure experience
Legal document review experience (accuracy checks, matching documents, state requirements)
QA/quality review experience
Basic MS Office skills (Excel, Outlook, Word, PowerPoint, Teams)
Understanding of credit card terminology and procedures
Plusses
Loan workout, collections, or commercial lending experience
Paralegal certification
Notarized document review experience
QA or audit experience in financial services
Job Summary This role supports the Loan Workout organization by performing quality assurance reviews on physical legal documents for customers involved in civil legal matters. The specialist will validate accuracy, state‑specific requirements, and proper notarization. This position requires meticulous attention to detail, a strong understanding of legal document structures, and the ability to work fully onsite reviewing documents, verifying information, and supporting the team’s compliance‑driven processes.
Day‑to‑Day Responsibilities
Review physical legal documents for accuracy and completeness
Confirm alignment between documents and corresponding paperwork
Validate notarization and verify state‑specific legal requirements
Perform judgment and complaint validations as needed
Test information prior to sending to third‑party legal partners
Maintain high accuracy standards while handling sensitive legal materials
Communicate findings and elevate discrepancies
Use MS Excel, Outlook, Word, PowerPoint, and Teams for documentation and workflow management
Benefits Overview Apex offers a competitive benefits package that includes medical, dental, vision, life and disability insurance; an employee stock purchase program (ESPP); a 401(k) plan with company match; a Health Savings Account (HSA); and an Employee Assistance Program (EAP) with up to eight free counseling sessions. Additional corporate discount and professional development resources are available to eligible employees.
Equal Opportunity Employer Statement Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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Location West Des Moines, IA – 5x/week on‑site
Contract Length 18+ months
Rate $20-25/hr
Interview Process 1 round, 30‑minute Microsoft Teams interview
Top Requirements
Collection law, civil litigation, and civil procedure experience
Legal document review experience (accuracy checks, matching documents, state requirements)
QA/quality review experience
Basic MS Office skills (Excel, Outlook, Word, PowerPoint, Teams)
Understanding of credit card terminology and procedures
Plusses
Loan workout, collections, or commercial lending experience
Paralegal certification
Notarized document review experience
QA or audit experience in financial services
Job Summary This role supports the Loan Workout organization by performing quality assurance reviews on physical legal documents for customers involved in civil legal matters. The specialist will validate accuracy, state‑specific requirements, and proper notarization. This position requires meticulous attention to detail, a strong understanding of legal document structures, and the ability to work fully onsite reviewing documents, verifying information, and supporting the team’s compliance‑driven processes.
Day‑to‑Day Responsibilities
Review physical legal documents for accuracy and completeness
Confirm alignment between documents and corresponding paperwork
Validate notarization and verify state‑specific legal requirements
Perform judgment and complaint validations as needed
Test information prior to sending to third‑party legal partners
Maintain high accuracy standards while handling sensitive legal materials
Communicate findings and elevate discrepancies
Use MS Excel, Outlook, Word, PowerPoint, and Teams for documentation and workflow management
Benefits Overview Apex offers a competitive benefits package that includes medical, dental, vision, life and disability insurance; an employee stock purchase program (ESPP); a 401(k) plan with company match; a Health Savings Account (HSA); and an Employee Assistance Program (EAP) with up to eight free counseling sessions. Additional corporate discount and professional development resources are available to eligible employees.
Equal Opportunity Employer Statement Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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