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Product Marketing Coordinator

The Wellness Company, West Palm Beach, FL, United States


Product Marketing Coordinator (Category Ownership) We’re looking for a

Product Marketing Coordinator

to own the growth, positioning, and performance of specific product categories within our portfolio. This person will work directly with the web operations marketing coordinator, creative team, and cross‑functional teams, with direct accountability for ensuring products are clearly understood, competitively positioned, and set up to succeed across all customer touchpoints.

As a PMC you will own ½ of the product portfolio, acting as the internal champion for their categories - from messaging and launches to promotions and ongoing optimization.

This is a hands‑on, high‑impact role in a fast‑moving, growth‑stage D2C environment.

What You’ll Own: Category Ownership & Growth

Support assigned

product categories

under the guidance of senior Product Marketing

Help track category initiatives, launches, and promotions

Identify opportunities to improve product conversion, retention, and customer understanding

Request automations, provide briefs for SMS & emails (copy + creative needs)

Serve as the primary marketing point of contact for your categories

Develop, update, and maintain

product messaging, value props, benefit hierarchies, and messaging

Own creative brief dev for PDPs, emails, SMS, and ads - ensuring messaging consistency

Help gather inputs for copywriters, landing page optimization and creation, and creative teams

Ensure consistent messaging across PDPs, email, paid media, social, and support materials

Translate complex product features into simple, customer‑centric language

Support PDP updates by:

Reviewing copy and visuals for accuracy

Flagging inconsistencies or gaps and providing fixes (you will write new copy, vale props, ensure messaging hierarchy is accurate, suggest ways to optimize, suggest A/B testing)

Set priorities to track updates and testing plans

Learn best practices for PDP optimization and CRO

Partner with the Web & PDP Operations team to optimize PDP structure and performance

Continuously improve PDP clarity based on customer feedback and data (via reviews and C.S. feedback)

Customer Insights & Feedback Loops

Monitor reviews, support tickets, and FAQs for recurring questions or concerns

Help summarize customer feedback and insights for the team

Update messaging to address common objections, complaints, and unmet needs

Launches & Promotions

Lead product launch strategy by preparing messaging, timing, and coordination

Tracking timelines and deliverables

Plan and support category‑specific promotions, bundles, and seasonal pushes

Own marketing launch checklists and coordination (working alongside product development)

Ensure launches are aligned across web, email, paid, social, and CX

Track competitive products, claims, pricing, and positioning

Partner with leadership to recommend pricing or positioning adjustments

Ensure product value is clearly communicated relative to price

What You Won’t Own (By Design)

PDP build execution, QA, or publishing

Email/SMS builds or campaign execution

Creative production or design management

(You’ll influence all the above - but execution lives with the appropriate teams.)

Who You’ll Work With

CMO

(strategy, prioritization, alignment)

Marketing Coordinator – Web & PDP Operations

(execution & optimization)

Copywriters

(product and promotional copy)

Creative & Design

(visual storytelling)

Marketing Ops & Automation

(launch coordination)

Customer Experience (Customer Service Team)

(feedback and insights)

What Success Looks Like

Strong category revenue and conversion performance

Clear, consistent product messaging across channels

Successful, on‑time launches that resonate with customers

Reduced customer confusion and objections

Faster learning and iteration based on real customer insights

Qualifications

2–4 years of experience in product marketing, brand marketing, or growth marketing (D2C preferred)

Strong copy and messaging instincts with a conversion mindset

Experience working cross‑functionally with product, creative, and growth teams

Comfort using data and customer feedback to inform decisions

Highly organized, proactive, and comfortable in a fast‑paced environment

Nice to Have

Experience in e‑commerce, wellness, supplements, or regulated categories

Familiarity with CRO, A/B testing, and PDP optimization

Experience supporting product launches or new SKU rollouts

Reporting & Structure

Reports to: CMO

Portfolio:

½ of total product categories

Works in close partnership with the Web & PDP Operations team

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