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Executive Director of Student Planning & Outreach

Charlotte-Mecklenburg Schools, Charlotte, NC, United States


General Definition of Work The Executive Director of Student Planning & Outreach, under minimal supervision, performs senior-level work with extensive decision-making discretion providing strategic direction and oversight for districtwide long-range planning, boundary development, demographic analysis, and community engagement initiatives to increase student enrollment. Position leads the design and implementation of a comprehensive, data-driven enrollment and community outreach strategy that supports district goals, aligns student assignment with facility needs, and strengthens relationships with families, municipalities, and community partners. Employee performs advanced and supervisory work to carry out Board of Education policies under the direction of the Associate Superintendent of Student Programs, Planning & Placement.

Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Market Pay Grade 11/Full-time, 12 months

Associate Superintendent of Student Programs, Planning & Placement

The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.

Essential Functions

Adhere to all state, federal, and local laws, policies, and procedures

Lead, manage, supervise, and evaluate assigned programs/staff in the district

Oversee preparation of districtwide recommendations for student assignment boundaries, continuation patterns, school relief strategies, and capital needs prioritization

Direct the development of both short- and long-term enrollment strategies to attract, retain, and support students across all schools

Provide executive oversight of enrollment projections, forecasting models, and demographic analyses to ensure accuracy and alignment with district priorities

Oversee all data analytics related to enrollment trends, demographic shifts, capacity utilization, and marketing effectiveness

Lead a comprehensive community outreach strategy that promotes transparency, engagement, student retention, and public trust

Represent the district in high-level meetings, public forums, and intergovernmental discussions on planning, enrollment, and district growth

Ensure timely, accurate responses to information requests from staff, municipal agencies, community organizations, and families

Promote transparent, accessible communication that enhances school choice awareness and informs the public

Provide leadership for districtwide marketing strategies supporting student enrollment, retention, and community outreach

Collaborate with the Communications Department to guide marketing collateral, digital content, website enhancements, social media efforts, and promotional campaigns

Oversee integrated, multi-channel marketing campaigns that effectively communicate the district’s value proposition

Ensure departmental processes, tools, and decision-making frameworks support effective, transparent boundary and enrollment strategy work

Oversee the development of reports, documentation, presentations, and updates

Direct market research, competitive analyses, and demographic studies to identify districtwide opportunities and challenges

Ensure evaluation systems are in place to measure program performance, improve operations, and support adoption of new processes

Facilitate leadership meetings, cross-departmental collaboration, and professional development opportunities for staff

Monitor and participate in the development and administration of the department budget

Create an inclusive environment with positive communication/public relations

Perform related work as assigned or required

Knowledge, Skills, Abilities

Comprehensive in-depth knowledge and understanding of the principles, practices, and procedures of public school system policies and student enrollment and planning

Comprehensive knowledge of federal, state, and local regulatory requirements applicable to school system student enrollment and planning

Thorough knowledge of county and school board policies, procedures, and standards regarding student enrollment

Knowledge of digital marketing tools and platforms including social media, email marketing, SEO, and SEM

Knowledge of the theory, principles, and techniques of the planning profession and development process including demography

Knowledge of the methods and techniques of research and analysis

Ability to use ESRI GIS Mapping software and related tools

Ability to reflect appropriate response to situations, while maintaining a professional and personal demeanor

Ability to learn and use specialized tools, equipment or software related to business needs

Ability to develop and monitor a budget

Ability to direct and evaluate the work of others

Ability to implement local, state, and federal rules, guidelines, and procedures into daily business operations

Ability to reason, make judgments, and maintain effective working relationships

Ability to communicate effectively, both verbally and in writing

Ability to establish and maintain positive relationships; work collaboratively within and across departments, external agencies, and the public

Ability to problem-solve utilizing sound judgment

Ability to maintain confidentiality regarding school system business

Ability to develop related charts, graphs, reports, and records pertaining to school planning and strategy

Ability to take initiative and work independently

Ability to conceptualize, initiate, monitor, and evaluate new and/or current programs

Demonstrated ability to perform detailed work, planning, risk assessments, and associated risk mitigation actions

Demonstrated ability to work effectively in a deadline-driven, rapidly changing team environment

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