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Digital Account Manager

Civille, Oshkosh, WI, United States


Civille is a fast-growing digital agency that builds high-performance websites, digital marketing strategies, and tech tools for law firms across the United States and Australia. Our platform combines modern website design, SEO, AI-driven search visibility, and lead-generation tools to help attorneys connect with the people who need their help.

We are a small, entrepreneurial team that moves quickly, collaborates closely, and focuses on delivering measurable results for our clients.

Position Overview Civille is seeking an Account Manager to manage relationships with our law firm clients and guide them through their website and digital marketing strategy.

This role is ideal for someone who is comfortable speaking with clients about websites, SEO, and digital marketing performance, while also coordinating internally with our design, development, and marketing teams.

The right candidate will be organized, proactive, and able to manage multiple client relationships in a fast-paced environment.

Responsibilities

Serve as the primary point of contact for a portfolio of Civille clients

Lead client calls to review website performance, SEO progress, and marketing strategy

Communicate client needs and project updates to internal teams

Coordinate website builds, updates, and marketing initiatives

Monitor performance metrics, including traffic, rankings, and lead generation

Identify opportunities to improve client results through additional marketing strategies

Maintain strong client relationships to ensure satisfaction and retention

Qualifications

Experience in account management, client success, or client services

Strong communication and client relationship skills

Familiarity with websites (WordPress) and digital marketing concepts

Ability to manage multiple projects and priorities

Organized, proactive, and comfortable in a fast-paced environment

Ability to work both independently and collaboratively

Preferred Experience

Knowledge of SEO and digital marketing strategy

Experience working with law firms or the legal industry

Familiarity with paid advertising (Google Ads, Local Service Ads)

Experience with HubSpot or other CRM tools

Background in a digital agency environment

Why Civille Civille is a growing company where team members have the opportunity to make a real impact. We work closely with innovative law firms and focus on delivering meaningful marketing results through modern technology and strategy. Due to our growth, advancement opportunities will exist for successful employees.

This is a hybrid position based in Oshkosh, WI, typically requiring two days per week in the office, with the remainder remote.

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