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Business Development Representative

Hendrick Dodge, Cary, NC, United States


BDC Rep | Business Development Representative Hendrick Dodge is looking for a BDC Rep | Business Development Representative to join our dynamic Sales Team. BDC | Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads as well as confirming sales appointments and performing long-term follow-up on all unsold customers. BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources. What we offer: Competitive Wages Paid Time Off Room for Growth Health, Dental, & Vision Insurance Supportive Management Team 401k & so much more! What you'll do: Effectively communicate with internet customers and prospective customers according to their preferred method of communication – phone, email, or in person Make outbound calls to book and confirm appointments Manage internet sales leads by continuously checking the online chat and emails, responding to inquiries immediately Maintain excellent knowledge of all vehicle makes, models and their features Provide the highest level of customer service to create lifelong customers Follow up with existing and potential customers to generate leads and close sales What we are looking for: Successful BDC/Internet sales professionals have come from a variety of backgrounds. The ideal candidate has customer service and/or a general sales background. Previous customer service experience Previous call center and/or internet sales experience a plus Comfortable making outbound sales calls Strong communication skills in order to work most effectively with customers Excellent organizational and account management skills Self-motivated with exemplary follow up skills Why Chrysler? We are committed to serving all our customers’ sales needs with an extensive network of over 2,500 dealerships nationwide. We believe our customers deserve the most courteous and attentive treatment we can give them when purchasing their vehicles. Across all brands, we strive to be a company recognized as a catalyst of innovation. Work with the best and be mentored by highly skilled professionals along the way. Join the Chrysler family - apply today! Apply Now!