Interface Analyst - Perm

Job Summary:

Interface analysts are the primary support contact for the interfaces they are assigned to. Interface analysts coordinate the analysis, technical design, and all issue triage necessary to implement and support their assigned interfaces. They work closely with the interface project manager, application teams, and technical teams to ensure that interfaces meet the needs of your end users.

Responsibilities

" Managing the entire cycle of interface application development, including analysis, design, specification,

implementation, go-live, and support

" Working closely with application teams, subject matter experts, and third-party application experts to

determine the business needs for interfaces, document the requirements, and configure the interfaces per the

requirements. Working with this group to diagnose and resolve interface-related issues, and participating in

their projects as needed.

" Coordinating various interface-specific tasks and activities like testing, build, cutover planning, and go-live by

engaging subject matter experts, vendors, and interface engine developers

" Working with interface engine developers to develop data-translation routines and methods to support Epic's

and external systems' data and format needs

" Driving the interface projects, working with the interface project manager to ensure that results are achieved

and deadlines are met

" Providing proactive support by monitoring live interfaces and collaborating with experts to provide permanent

resolutions to problems

Key competencies

" Strong analytical, technical, and troubleshooting skills

" Ability to analyze data, problem-solve, and clearly communicate solutions

" Ability to understand organizational requirements and their impact on the technical aspects of a solution

" Ability to work in a complex multi-communication-channel environment

" Skill at tracking tasks, defining next steps, identifying owners, and holding people accountable

" Ability to coordinate activities involving multiple players, including vendors, subject matter experts, interface

engine developers, and end users, to design, configure, and test interfaces