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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

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Location: El Paso TX 1440 Goodyear Dr El Paso TX 79936\nEmployment Type: Full-time, $17/hr\nSupporting: Financial Services\nAbout Us\nWe're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challengesand we do it better than anyone else.\nAs a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.\nHere's What the Job Really Looks Like\nYou're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.\nHow You'll Make an Impact\nGuide customers through questions, concerns, or challenges they encounter while using the product or service\nListen actively to understand the root of the issue and provide clear, effective solutions\nRecord detailed call information for auditing, reporting, and follow-up purposes\nMaintain and update customer records to ensure accurate and current information\nIdentify opportunities to introduce customers to new or enhanced services that meet their needs\nProvide recommendations and guidance in a way that adds value and enhances the overall customer experience\nWhat'll Set You Up for Success\nRequired:\nHigh school diploma or GED\n6+ months of customer service or sales experience preferred\nFor Internal Candidates\nMust not be on any corrective action or performance plans\nMust have held your current position for 6+ months\nMust have relevant industry/program experience\nLocation Note: We're currently hiring for this position in El Paso, Texas\nWhy Alorica?\nOur culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.\nTIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culturewe build it, live it, and keep making lives better every day.\nWhat We Offer:\nHealth, dental, and vision coverage with HSA options\nPaid time off\nFlexible pay options: daily or weekly pay\n401(k) retirement plan\nLeadership development programs that really grow your career\nOpen access courses through Alorica Academy\nPaid training and tuition reimbursement\nEmployee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more\nEmployee assistance program for personal and professional support\nAdditional voluntary benefits to meet your individual needs\nOur Values\nBold

We challenge conventions and take smart risks\nRelentless

We deliver results, no matter what it takes\nConnected

We work as One Alorica because we're stronger together\nTrue

We show up as our authentic selves, every single day\nReady to Join Us?\nIf you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.\nApply Today!\nEqual Opportunity Employer

Veterans/Disabled

","Customer Service Representative

Location: El Paso TX 1440 Goodyear Dr El Paso TX 79936\nEmployment Type: Full-time, $17/hr\nSupporting: Fina...",[528],{"_458":459,"_454":455,"_452":529,"_456":457,"_460":530},"El Paso, TX, United States, 79901","79901",["B","2000979062"],"1 days ago","/jobs/2000979062-customer-service-representative",{"_435":434,"_439":535,"_470":471,"_462":536,"_248":537,"_446":538,"_433":434,"_113":539,"_437":199,"_438":199,"_472":471,"_448":199,"_449":540,"_431":542,"_473":543,"_436":129,"_487":544,"_478":545,"_489":539,"_490":484,"_492":546,"_494":495,"_496":547},["D",1773846000000],"Alorica Inc.","Bilingual Customer Service Representative\nLocation:

1440 Goodyear Dr, El Paso TX 79936

Employment Type:

Full-time, $18/HR

Supporting:

Financial Services

About Us\nWe're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.

Here's What The Job Really Looks Like\nYou're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.

How You'll Make An Impact

Guide customers through questions, concerns, or challenges they encounter while using the product or service

Listen actively to understand the root of the issue and provide clear, effective solutions

Record detailed call information for auditing, reporting, and follow-up purposes

Maintain and update customer records to ensure accurate and current information

Identify opportunities to introduce customers to new or enhanced services that meet their needs

Provide recommendations and guidance in a way that adds value and enhances the overall customer experience

What'll Set You Up For Success\nRequired:

High school diploma or GED

6 months of customer service or sales experience preferred

Bilingual English/Spanish

For Internal Candidates

Must not be on any corrective action or performance plans

Must have held your current position for 6 months

Must have relevant industry/program experience

Location Note:

We're currently hiring for this position in El Paso, Texas

Why Alorica?\nOur culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.

TIDE

is our connection group built around real conversations, shared experiences, and genuine belonging.

MLBA (Making Lives Better at Alorica)

is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture—we build it, live it, and keep making lives better every day.

What We Offer

Health, dental, and vision coverage with HSA options

Paid time off

Flexible pay options: daily or weekly pay

401(k) retirement plan

Leadership development programs that really grow your career

Open access courses through Alorica Academy

Paid training and tuition reimbursement

Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more

Employee assistance program for personal and professional support

Additional voluntary benefits to meet your individual needs

Our Values\nBold

– We challenge conventions and take smart risks

Relentless

– We deliver results, no matter what it takes

Connected

– We work as One Alorica because we're stronger together

True

– We show up as our authentic selves, every single day

Ready to Join Us?\nIf you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.

Apply Today!

Equal Opportunity Employer – Veterans/Disabled

DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.

#J-18808-Ljbffr\n","Bilingual Customer Service Representative\nLocation:

1440 Goodyear Dr, El Paso TX 79936

Employment Type:

Full-time, $18/H...","Bilingual Customer Service Representative",[541],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2924603675"],"Work at Alorica Inc.","4 days ago","/jobs/2924603675-bilingual-customer-service-representative","/jobs?keyword=Alorica+Inc.","/jobs?keyword=Bilingual+Customer+Service+Representative",{"_435":434,"_439":549,"_470":471,"_462":463,"_248":550,"_446":551,"_433":434,"_113":539,"_437":199,"_438":199,"_472":471,"_448":199,"_449":552,"_431":554,"_473":474,"_436":129,"_487":532,"_478":555,"_489":539,"_490":484,"_492":493,"_494":495,"_496":547},["D",1774058400000],"Bilingual Customer Service Representative

Location: 1440 Goodyear Dr, El Paso TX 79936\nEmployment Type: Full-time, $18/HR\nSupporting: Financial Services\nAbout Us\nWe're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challengesand we do it better than anyone else.\nAs a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.\nHere's What the Job Really Looks Like\nYou're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.\nHow You'll Make an Impact\nGuide customers through questions, concerns, or challenges they encounter while using the product or service\nListen actively to understand the root of the issue and provide clear, effective solutions\nRecord detailed call information for auditing, reporting, and follow-up purposes\nMaintain and update customer records to ensure accurate and current information\nIdentify opportunities to introduce customers to new or enhanced services that meet their needs\nProvide recommendations and guidance in a way that adds value and enhances the overall customer experience\nWhat'll Set You Up for Success\nRequired:\nHigh school diploma or GED\n6+ months of customer service or sales experience preferred\nBilingual English/Spanish\nFor Internal Candidates\nMust not be on any corrective action or performance plans\nMust have held your current position for 6+ months\nMust have relevant industry/program experience\nLocation Note: We're currently hiring for this position in El Paso, Texas\nWhy Alorica?\nOur culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.\nTIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culturewe build it, live it, and keep making lives better every day.\nWhat We Offer:\nHealth, dental, and vision coverage with HSA options\nPaid time off\nFlexible pay options: daily or weekly pay\n401(k) retirement plan\nLeadership development programs that really grow your career\nOpen access courses through Alorica Academy\nPaid training and tuition reimbursement\nEmployee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more\nEmployee assistance program for personal and professional support\nAdditional voluntary benefits to meet your individual needs\nOur Values\nBold

We challenge conventions and take smart risks\nRelentless

We deliver results, no matter what it takes\nConnected

We work as One Alorica because we're stronger together\nTrue

We show up as our authentic selves, every single day\nReady to Join Us?\nIf you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.\nApply Today!\nEqual Opportunity Employer

Veterans/Disabled

","Bilingual Customer Service Representative

Location: 1440 Goodyear Dr, El Paso TX 79936\nEmployment Type: Full-time, $18/HR\nSupporting: Fina...",[553],{"_458":459,"_454":455,"_452":529,"_456":457,"_460":530},["B","2000978776"],"/jobs/2000978776-bilingual-customer-service-representative",{"_435":434,"_439":557,"_470":471,"_462":463,"_248":558,"_446":559,"_433":434,"_113":560,"_437":199,"_438":199,"_472":471,"_448":199,"_449":561,"_431":566,"_473":474,"_436":129,"_487":488,"_478":567,"_489":560,"_490":568,"_492":493,"_494":569,"_496":570},["D",1773284400000],"Customer Service Representative Onsite Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX 78249 Employment Type: Full-time Supporting: Financial Services About Us We're the largest minority-owned CX provider, delivering digital-f Customer Service Representative, Customer Service, Customer Experience, Representative, Retail\n","Customer Service Representative Onsite Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX 78249 Employment Type: Full-time Sup...","Customer Service Representative - Onsite",[562],{"_458":459,"_454":563,"_452":564,"_456":457,"_460":565},"San Antonio","San Antonio, TX, United States, 78208","78208",["B","2856242252"],"/jobs/2856242252-customer-service-representative-onsite","San Antonio, TX, United States","/jobs?location=San+Antonio%2C+TX%2C+United+States","/jobs?keyword=Customer+Service+Representative+-+Onsite",{"_435":434,"_439":572,"_470":471,"_462":573,"_248":574,"_446":575,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":576,"_431":578,"_473":579,"_436":129,"_487":580,"_478":581,"_489":442,"_490":484,"_492":582,"_494":495,"_496":497},["D",1773698400000],"Circle K Stores, Inc.","Store 2706454: 1400 Lee Trevino Dr, El Paso, Texas 79936 Shift Availability. Days & Evenings & Overnight Time Type. Part time. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire

Customer Service Representative, Customer Service, Representative, Retail, Service\n","Store 2706454: 1400 Lee Trevino Dr, El Paso, Texas 79936 Shift Availability. Days & Evenings & Overnight Time Type. Part time. Customer Service Rep...",[577],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2903781984"],"Work at Circle K Stores, Inc.","6 days ago","/jobs/2903781984-customer-service-representative","/jobs?keyword=Circle+K+Stores%2C+Inc.","actionData","errors"]