IT Service Desk Analyst VIP & Cross-Platform Support

A leading staffing and consulting company is seeking an IT Service Desk Analyst in New York, NY. This role requires advanced technical support and exceptional customer service for a range of end-user technologies. Key responsibilities include diagnosing hardware and software issues, managing incidents in ServiceNow, and providing support across devices including desktops and mobile platforms. The ideal candidate will have a Bachelor’s degree and at least 2 years of IT support experience, with strong knowledge in Windows and macOS systems. #J-18808-Ljbffr