Genesys CX Strategy & Enablement Architect — Remote

A government consulting firm is seeking a Lead Genesys CX Enablement & Strategy Architect to support the Department of Veterans Affairs in deploying Genesys Cloud solutions. This role requires expertise in contact center modernization and strategy consulting, particularly with Genesys Cloud CX. Responsibilities include developing training strategies, facilitating workshops, and advising on feature enablement. The position allows for remote work with flexibility to meet client needs. Ideal candidates possess strong analytical and communication skills, along with extensive experience in the field. #J-18808-Ljbffr