Senior Genesys Cloud CX Architect

A technology solutions company located in Raritan, New Jersey is seeking an experienced professional to provide support for contact center technologies with a focus on Genesys Cloud CX. Responsibilities include configuration, administration, and troubleshooting of systems, along with contributing to strategic planning. The ideal candidate must possess strong communication skills, relevant certifications, and hands-on experience in customer service operations. This position requires flexibility to adapt to different time zones. #J-18808-Ljbffr