Senior Genesys Cloud Developer
Syntricate Technologies, Austin, TX, United States
Required Skills:
Genesys Cloud CX Development| Visual Tools
From a high-level Architect's perspective, building voice/digital bots. While having a foundation understanding of variables, loops, decision logic, and switch statements To build voice/digital bots in Genesys Cloud CX, any required integrations, additional technical skills may be valuable or necessary. Integration & Backend Skills-
Working with APIs to exchange information with other tools Writing scripts or code to handle special logic REST APIs: For connecting to external systems, databases, or services using Genesys APIs (users, conversations, analytics, etc.) OAuth & Authentication: Managing secure access when calling external systems configuring and customizing.
Optional but Valuable Programming Skills-
Need additional skills on advanced or customized bot needs to be. For example: JavaScript - Often used when building connectors between Genesys and other systems. It can also help add extra logic behind the scenes (like in cloud environments such as AWS). Python - Commonly used in AI projects. If you're connecting your bot to smart services (like Google or Amazon AI tools), this can be very helpful.
From a high-level Architect's perspective, building voice/digital bots. While having a foundation understanding of variables, loops, decision logic, and switch statements To build voice/digital bots in Genesys Cloud CX, any required integrations, additional technical skills may be valuable or necessary. Integration & Backend Skills-
Working with APIs to exchange information with other tools Writing scripts or code to handle special logic REST APIs: For connecting to external systems, databases, or services using Genesys APIs (users, conversations, analytics, etc.) OAuth & Authentication: Managing secure access when calling external systems configuring and customizing.
Optional but Valuable Programming Skills-
Need additional skills on advanced or customized bot needs to be. For example: JavaScript - Often used when building connectors between Genesys and other systems. It can also help add extra logic behind the scenes (like in cloud environments such as AWS). Python - Commonly used in AI projects. If you're connecting your bot to smart services (like Google or Amazon AI tools), this can be very helpful.