Amelia Conversational AI Developer (Voice & Chat, Genesys)
Artech, Fair Oaks Ranch, TX, United States
Request-ID:55767-1
Title:
Amelia Conversational AI Developer (Voice & Chat, Genesys) Locations:
San Antonio, TX / Plano, TX / Tampa, FL / Colorado Springs, CO / Chesapeake, VA / Phoenix, AZ - onsite Duration:
6 Months
Salary Range: $50 - $53/Hour on W2 (Without Benefits)
Role Descriptions: Key Skills & Experience to Highlight:
Amelia Developer (Voice Chat). Conversational AI Platform Experience:
Direct experience with Amelia (formerly IPsoft) is primary. Voicebot Development:
Expertise in speech-to-text| text-to-speech| and designing natural| human-like voice conversations. NLP Machine Learning:
Strong background in Natural Language Processing| intent recognition| and entity extraction. Integration Skills:
Experience connecting bots to backend systems via APIs (REST| SOAP| XML). Must have strong experience integrating Amelia with tools like AWS Connect| Backend APIs| Webhooks| ITSM tools like ServiceNow| Jira| Rally| Contact center technologies| ADS| SSO| LDAP| Scripting in Python JavaScript| React JS. Technical Proficiencies:
Python (4+ years preferred), JSON, and familiarity with ServiceDesk or IT Ops automation. Solution Architecture : Ability to design| build| and deploy conversational solutions for customer service or internal IT. Desirable Skills:
Must have a 7+ years of Experience in Genesys Inbound Voice. Experience Required:
Must have an overall 6 to 8 years of experience is Required.
Company Benefits & Culture
Inclusive and diverse work environment Opportunities for professional growth and development Comprehensive health and wellness benefits
Appreciate your quick response and please feel free to reach me out for any query you may have.
Thanks
Amelia Conversational AI Developer (Voice & Chat, Genesys) Locations:
San Antonio, TX / Plano, TX / Tampa, FL / Colorado Springs, CO / Chesapeake, VA / Phoenix, AZ - onsite Duration:
6 Months
Salary Range: $50 - $53/Hour on W2 (Without Benefits)
Role Descriptions: Key Skills & Experience to Highlight:
Amelia Developer (Voice Chat). Conversational AI Platform Experience:
Direct experience with Amelia (formerly IPsoft) is primary. Voicebot Development:
Expertise in speech-to-text| text-to-speech| and designing natural| human-like voice conversations. NLP Machine Learning:
Strong background in Natural Language Processing| intent recognition| and entity extraction. Integration Skills:
Experience connecting bots to backend systems via APIs (REST| SOAP| XML). Must have strong experience integrating Amelia with tools like AWS Connect| Backend APIs| Webhooks| ITSM tools like ServiceNow| Jira| Rally| Contact center technologies| ADS| SSO| LDAP| Scripting in Python JavaScript| React JS. Technical Proficiencies:
Python (4+ years preferred), JSON, and familiarity with ServiceDesk or IT Ops automation. Solution Architecture : Ability to design| build| and deploy conversational solutions for customer service or internal IT. Desirable Skills:
Must have a 7+ years of Experience in Genesys Inbound Voice. Experience Required:
Must have an overall 6 to 8 years of experience is Required.
Company Benefits & Culture
Inclusive and diverse work environment Opportunities for professional growth and development Comprehensive health and wellness benefits
Appreciate your quick response and please feel free to reach me out for any query you may have.
Thanks