Head of US Underwriting
Inshur Inc., Dallas, TX, United States
Ready to take the next step in your career? Work alongside talented individuals, develop your skills, and make a difference to customers around the world.
At INSHUR, we are more than just insurance. We're a team committed to delivering exceptional service and staying true to the principles that drive us forward.
We walk the talk We lead by example and stay true to our promises - delivering solutions you can trust.
Results matter. We combine determination and expertise to deliver excellence, every time.
We achieve more together Teamwork is at the heart of everything we do. Together, we create smarter, better outcomes for our customers.
We learn relentlessly We embrace curiosity and growth constantly evolving to meet the changing needs of our industry and community.
We provide an individual learning budget, personal development plans, levelling & progression frameworks, coaching, and ongoing learning opportunities to support the continuous growth of our team members.
To ensure that everyone can take control of their own learning and development, we make access to learning as effortless as possible.
DEI and equal opportunities We recognise that everyone has a contribution to make to our society and a right to equal opportunities is a right for all.
We're committed to providing a working environment where everyone can be their authentic self. We recognise, value, and celebrate the individual differences and contributions of all team members.
We care deeply about wellbeing and value physical and mental health equally. We encourage generous time off to restore, recharge, and rebuild.
To help us create a culture where speaking about wellbeing isn't only perfectly acceptable but an essential part of our DNA, we provide wellbeing tips and resources and share our stories in a public forum. Our managers are MHFA trained and we have an Employee Assistance Programme.
Flexible and hybrid-remote working We all have an optimum rhythm. We hold the values of ownership, responsibility, and autonomy dear, which is why we embrace flexible and hybrid working.
Our guiding principles around documentation, visibility, and social interactions help us ensure people can work productively and successfully, regardless of location.
Life at INSHUR We welcome people from all walks of life in our talented, 230-strong team.
Championing diversity, autonomy, open-mindedness, and honesty, we’ve been recognised by the British Insurance Awards for our commitment to inclusivity.
Whoever you are, whatever your background, we give you the tools and support you need to thrive.
Want to know how AI can help you land your dream job at INSHUR? We encourage you to use AI tools to help you shine throughout our hiring process. Learn how to best collaborate with AI at each stage, from crafting your application to smashing your interview.
We’re always on the lookout for talented, curious, and friendly individuals to strengthen our team. If that sounds like you, get in touch.
Head of Underwriting Location Employment Type Full time
Location Type Hybrid
Department INSHUR Insurance
Want to lead the transformation of a major commercial auto portfolio? Join us as we blend deep technical underwriting expertise with forward-thinking digital innovation to redefine the future of mobility insurance.
Trusted by the world's leading platforms—Uber, Uber Eats, Amazon, Doordash, Turo Bolt, Ola, FreeNow—and pioneering the future of autonomous vehicle insurance, INSHUR is redefining the future of mobility.
The Role We are looking for a
Head of Underwriting
to join us at INSHUR! We’re based in New York City , with offices in LA, Dallas, UK and Netherlands and our company embraces a hybrid working model, allowing you to thrive in both collaborative office settings and the comfort of your own home . You’ll have the opportunity to work remotely while also connecting with your colleagues at our New York City office at least
once a week , fostering a dynamic and supportive environment.
You’ll be working on re-inventing insurance in exciting markets across multiple territories including the UK , US , and the Netherlands , with plans to expand into new European countries. Supported by (and reporting to) the Director of US Insurance, you'll be leading an underwriting team of 11.
What you'll do As a
Head of Underwriting , you will be responsible for managing and modernizing our core taxi book of business while driving underwriting excellence across multiple product lines. You will act as a strategic underwriting leader, ensuring manual processes are modernized for efficiency while maintaining rigorous profitability and performance standards.
You’ll be working on:
Portfolio Modernization:
Own the day-to-day manual taxi book while driving a transformational project to automate and modernize processes within the first 12 months.
Multi-Product Authority:
Overseeing underwriting for various products (Car Share, captive accounts, Ride Share, Taxi and Delivery) with a strategic mindset to manage profitability trends.
Technical Risk Assessment:
Getting "hands-on" with in-depth application reviews, assessing driver trustworthiness, and identifying data inconsistencies to ensure sound risk selection.
Cross-Functional Product Building:
Partnering closely with Actuarial and Product teams to build products, manage policy documentation, and refine rating elements for automated systems.
Strategic People Leadership:
Mentoring and developing a diverse team, ranging from manual underwriting specialists to those focused on modern, automated workflows.
We’d love to hear from you if you have… While we prioritize aptitude and passion over a strict checklist of requirements, we've outlined a core set of skills we believe will lead to success in this role.
…these essentials to thrive in the role:
Change Management & Digital Transformation:
You have a proven ability to guide teams through significant process transformations, moving from paper-based workflows to streamlined digital automation without losing momentum.
Commercial Auto ISO Expertise : Deep technical knowledge of commercial auto underwriting, specifically within ISO-based frameworks or complex personal lines, is vital for managing our specialized portfolios.
Strategic Risk Expert:
You can move seamlessly between granular, hands-on risk assessment and high-level strategic portfolio management to drive company goals.
Analytical Problem Solving:
You are proficient at using internal tools to identify data inconsistencies and collaborate with Actuarial teams to refine pricing and documentation.
Seasoned People Manager:
You are an experienced leader capable of managing and developing a team with diverse experience levels and skill sets.
…these additional skills that could set you apart:
Full-Stack Carrier Experience:
Experience working within a "full stack" carrier or a specialized MGA.
High-Growth Adaptability:
Experience in a startup or high-growth environment where roles are fluid and you can apply a "product manager" mindset to underwriting.
You’ll love it here if you:
Thrive navigating ambiguity and finding clarity in uncertain situations.
Take pride in being accountable and owning your responsibilities.
Enjoy in a fast-paced environment where change happens quickly.
Enjoy innovating with AI and other technologies to find creative solutions.
Are solutions-focused and driven to overcome challenges.
Embrace resilience and adapt to setbacks with a positive attitude.
Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding.
You may not enjoy working here if:
⏳ Prefer a more structured, slow-moving environment.
Feel most comfortable when tasks and processes are clearly defined from the start.
Struggle with handling multiple challenges at once or adapting to frequent changes.
Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities.
Collaborating with AI: At INSHUR, we see AI as a powerful collaborator. We use technology to innovate, and our hiring process is no exception. For us, AI is a tool to enhance our processes and help you showcase your best self—we never use it to make the final hiring decision. We actively encourage you to use AI tools to help you shine, and you can learn more about how we collaborate with AI, and our tips for how you can too, here.
What to expect from the process:
Screen & Intro:
30-minute video call with the Talent Team to discuss the role and your experience.
First Interview:
60-minute video call with the Director of Insurance to discuss the role and your related experience.
Case Study:
A brief take-home task followed by a 45-60 minute in-person interview with the Head of Pricing, Director of Insurance
Final Interview:
60-minute video call with our CEO and Director of People
We encourage you to ask questions about the role and the company throughout the hiring process. We believe that this is as much an opportunity for you to interview us as it is for us to interview you.
What we offer The total package for this position is budgeted between $200,000 and $300,000. The final offer will be determined based on previous experience and location. Candidates with salary requirements above this range are still encouraged to apply for review.
The package includes employees stock options and bonus. We've also built a benefits package that invests in our people’s long-term personal and professional growth and wellbeing. Here’s a sample of what this includes:
25 days of holiday (+5 days after 5 years), 5 sick days and 8 federal holidays
Medical, dental and vision health insurance plans
️ Life insurance, short-term, and long-term disability benefits
13 weeks fully paid parental leave for all new parents, regardless of your gender
401(k) with 4% company match
Flexible working hours to fit your lifestyle
$650 annual training allowance & learning opportunities
24/7 Employee Assistance Program and mental health benefits
It goes without saying that we provide everyone with a laptop, monitor, top of the range kit, and any software you need.
About Us INSHUR is on a mission to be the leader in insurance solutions for the on-demand economy, making coverage fair and accessible for drivers.
Cutting edge technology & deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber, Amazon, Bolt, FREENOW and OLA, we’ve been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise.
Backed by some of the most forward thinking VC’s including
Viola Growth
,
JVP
,
Munich Re
,
Viola Fintech
,
MTech Capital
,
Antler
, and
MS&AD
, we have secured over $113.5 million in funding as well as the acquisition of American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future.
As a global team of around 220 people based across the US, UK, and the Netherlands, we value:
Generosity, inclusivity, open-mindedness, and diversity
Delivering great results and learning in the open
Freedom to make long-term, high-impact decisions
The wellbeing of our teammates and the people around us
And… Enjoying the ride!
Equal opportunities At INSHUR, we believe that having a diverse team where everyone can bring their authentic selves to work is key to our success. We’re passionate about creating equal opportunities and making the tech industry a better place for all and we don’t discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.
As at Aug 2025, our team consists of 46% women, 31% from BAME or BIPOC backgrounds, and 12% LGBTQ+ . We proudly represent 30+ nationalities and span multiple generations, including Baby Boomers, Gen X, Millennials, and Gen Z. We’re proud to have been recognised for Diversity and Inclusion by the British Insurance Awards .
We recognise that some companies often hire people similar to the existing team—something we’ve worked hard to overcome. We follow a structured hiring process and ensure our interview teams are trained to foster inclusivity and equity.
⏰ While this position is advertised as full-time, we’re flexible on specific arrangements and happy to discuss options like part-time, job-sharing, or other flexible work setups for the right candidate.
️ If you need any adjustments during the interview process, please let us know, and we’ll do our best to accommodate your needs.
#J-18808-Ljbffr
At INSHUR, we are more than just insurance. We're a team committed to delivering exceptional service and staying true to the principles that drive us forward.
We walk the talk We lead by example and stay true to our promises - delivering solutions you can trust.
Results matter. We combine determination and expertise to deliver excellence, every time.
We achieve more together Teamwork is at the heart of everything we do. Together, we create smarter, better outcomes for our customers.
We learn relentlessly We embrace curiosity and growth constantly evolving to meet the changing needs of our industry and community.
We provide an individual learning budget, personal development plans, levelling & progression frameworks, coaching, and ongoing learning opportunities to support the continuous growth of our team members.
To ensure that everyone can take control of their own learning and development, we make access to learning as effortless as possible.
DEI and equal opportunities We recognise that everyone has a contribution to make to our society and a right to equal opportunities is a right for all.
We're committed to providing a working environment where everyone can be their authentic self. We recognise, value, and celebrate the individual differences and contributions of all team members.
We care deeply about wellbeing and value physical and mental health equally. We encourage generous time off to restore, recharge, and rebuild.
To help us create a culture where speaking about wellbeing isn't only perfectly acceptable but an essential part of our DNA, we provide wellbeing tips and resources and share our stories in a public forum. Our managers are MHFA trained and we have an Employee Assistance Programme.
Flexible and hybrid-remote working We all have an optimum rhythm. We hold the values of ownership, responsibility, and autonomy dear, which is why we embrace flexible and hybrid working.
Our guiding principles around documentation, visibility, and social interactions help us ensure people can work productively and successfully, regardless of location.
Life at INSHUR We welcome people from all walks of life in our talented, 230-strong team.
Championing diversity, autonomy, open-mindedness, and honesty, we’ve been recognised by the British Insurance Awards for our commitment to inclusivity.
Whoever you are, whatever your background, we give you the tools and support you need to thrive.
Want to know how AI can help you land your dream job at INSHUR? We encourage you to use AI tools to help you shine throughout our hiring process. Learn how to best collaborate with AI at each stage, from crafting your application to smashing your interview.
We’re always on the lookout for talented, curious, and friendly individuals to strengthen our team. If that sounds like you, get in touch.
Head of Underwriting Location Employment Type Full time
Location Type Hybrid
Department INSHUR Insurance
Want to lead the transformation of a major commercial auto portfolio? Join us as we blend deep technical underwriting expertise with forward-thinking digital innovation to redefine the future of mobility insurance.
Trusted by the world's leading platforms—Uber, Uber Eats, Amazon, Doordash, Turo Bolt, Ola, FreeNow—and pioneering the future of autonomous vehicle insurance, INSHUR is redefining the future of mobility.
The Role We are looking for a
Head of Underwriting
to join us at INSHUR! We’re based in New York City , with offices in LA, Dallas, UK and Netherlands and our company embraces a hybrid working model, allowing you to thrive in both collaborative office settings and the comfort of your own home . You’ll have the opportunity to work remotely while also connecting with your colleagues at our New York City office at least
once a week , fostering a dynamic and supportive environment.
You’ll be working on re-inventing insurance in exciting markets across multiple territories including the UK , US , and the Netherlands , with plans to expand into new European countries. Supported by (and reporting to) the Director of US Insurance, you'll be leading an underwriting team of 11.
What you'll do As a
Head of Underwriting , you will be responsible for managing and modernizing our core taxi book of business while driving underwriting excellence across multiple product lines. You will act as a strategic underwriting leader, ensuring manual processes are modernized for efficiency while maintaining rigorous profitability and performance standards.
You’ll be working on:
Portfolio Modernization:
Own the day-to-day manual taxi book while driving a transformational project to automate and modernize processes within the first 12 months.
Multi-Product Authority:
Overseeing underwriting for various products (Car Share, captive accounts, Ride Share, Taxi and Delivery) with a strategic mindset to manage profitability trends.
Technical Risk Assessment:
Getting "hands-on" with in-depth application reviews, assessing driver trustworthiness, and identifying data inconsistencies to ensure sound risk selection.
Cross-Functional Product Building:
Partnering closely with Actuarial and Product teams to build products, manage policy documentation, and refine rating elements for automated systems.
Strategic People Leadership:
Mentoring and developing a diverse team, ranging from manual underwriting specialists to those focused on modern, automated workflows.
We’d love to hear from you if you have… While we prioritize aptitude and passion over a strict checklist of requirements, we've outlined a core set of skills we believe will lead to success in this role.
…these essentials to thrive in the role:
Change Management & Digital Transformation:
You have a proven ability to guide teams through significant process transformations, moving from paper-based workflows to streamlined digital automation without losing momentum.
Commercial Auto ISO Expertise : Deep technical knowledge of commercial auto underwriting, specifically within ISO-based frameworks or complex personal lines, is vital for managing our specialized portfolios.
Strategic Risk Expert:
You can move seamlessly between granular, hands-on risk assessment and high-level strategic portfolio management to drive company goals.
Analytical Problem Solving:
You are proficient at using internal tools to identify data inconsistencies and collaborate with Actuarial teams to refine pricing and documentation.
Seasoned People Manager:
You are an experienced leader capable of managing and developing a team with diverse experience levels and skill sets.
…these additional skills that could set you apart:
Full-Stack Carrier Experience:
Experience working within a "full stack" carrier or a specialized MGA.
High-Growth Adaptability:
Experience in a startup or high-growth environment where roles are fluid and you can apply a "product manager" mindset to underwriting.
You’ll love it here if you:
Thrive navigating ambiguity and finding clarity in uncertain situations.
Take pride in being accountable and owning your responsibilities.
Enjoy in a fast-paced environment where change happens quickly.
Enjoy innovating with AI and other technologies to find creative solutions.
Are solutions-focused and driven to overcome challenges.
Embrace resilience and adapt to setbacks with a positive attitude.
Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding.
You may not enjoy working here if:
⏳ Prefer a more structured, slow-moving environment.
Feel most comfortable when tasks and processes are clearly defined from the start.
Struggle with handling multiple challenges at once or adapting to frequent changes.
Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities.
Collaborating with AI: At INSHUR, we see AI as a powerful collaborator. We use technology to innovate, and our hiring process is no exception. For us, AI is a tool to enhance our processes and help you showcase your best self—we never use it to make the final hiring decision. We actively encourage you to use AI tools to help you shine, and you can learn more about how we collaborate with AI, and our tips for how you can too, here.
What to expect from the process:
Screen & Intro:
30-minute video call with the Talent Team to discuss the role and your experience.
First Interview:
60-minute video call with the Director of Insurance to discuss the role and your related experience.
Case Study:
A brief take-home task followed by a 45-60 minute in-person interview with the Head of Pricing, Director of Insurance
Final Interview:
60-minute video call with our CEO and Director of People
We encourage you to ask questions about the role and the company throughout the hiring process. We believe that this is as much an opportunity for you to interview us as it is for us to interview you.
What we offer The total package for this position is budgeted between $200,000 and $300,000. The final offer will be determined based on previous experience and location. Candidates with salary requirements above this range are still encouraged to apply for review.
The package includes employees stock options and bonus. We've also built a benefits package that invests in our people’s long-term personal and professional growth and wellbeing. Here’s a sample of what this includes:
25 days of holiday (+5 days after 5 years), 5 sick days and 8 federal holidays
Medical, dental and vision health insurance plans
️ Life insurance, short-term, and long-term disability benefits
13 weeks fully paid parental leave for all new parents, regardless of your gender
401(k) with 4% company match
Flexible working hours to fit your lifestyle
$650 annual training allowance & learning opportunities
24/7 Employee Assistance Program and mental health benefits
It goes without saying that we provide everyone with a laptop, monitor, top of the range kit, and any software you need.
About Us INSHUR is on a mission to be the leader in insurance solutions for the on-demand economy, making coverage fair and accessible for drivers.
Cutting edge technology & deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber, Amazon, Bolt, FREENOW and OLA, we’ve been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise.
Backed by some of the most forward thinking VC’s including
Viola Growth
,
JVP
,
Munich Re
,
Viola Fintech
,
MTech Capital
,
Antler
, and
MS&AD
, we have secured over $113.5 million in funding as well as the acquisition of American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future.
As a global team of around 220 people based across the US, UK, and the Netherlands, we value:
Generosity, inclusivity, open-mindedness, and diversity
Delivering great results and learning in the open
Freedom to make long-term, high-impact decisions
The wellbeing of our teammates and the people around us
And… Enjoying the ride!
Equal opportunities At INSHUR, we believe that having a diverse team where everyone can bring their authentic selves to work is key to our success. We’re passionate about creating equal opportunities and making the tech industry a better place for all and we don’t discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.
As at Aug 2025, our team consists of 46% women, 31% from BAME or BIPOC backgrounds, and 12% LGBTQ+ . We proudly represent 30+ nationalities and span multiple generations, including Baby Boomers, Gen X, Millennials, and Gen Z. We’re proud to have been recognised for Diversity and Inclusion by the British Insurance Awards .
We recognise that some companies often hire people similar to the existing team—something we’ve worked hard to overcome. We follow a structured hiring process and ensure our interview teams are trained to foster inclusivity and equity.
⏰ While this position is advertised as full-time, we’re flexible on specific arrangements and happy to discuss options like part-time, job-sharing, or other flexible work setups for the right candidate.
️ If you need any adjustments during the interview process, please let us know, and we’ll do our best to accommodate your needs.
#J-18808-Ljbffr