Property Tax Specialist (Mortgage Servicing)
Village Capital & Investment LLC, Henderson, NV, United States
Job Title: Property Tax Specialist
Location: Henderson, NV
Job Type: Full time
Company: Village Capital & Investment LLC
Introduction Village Capital is a well-established mortgage company committed to delivering a quick, efficient, and quality mortgage loan process to our customers and business partners. We are a nationwide mortgage lender specializing in FHA, VA, USDA Loans. Our Headquarters are located in Henderson NV. We are a lender/servicer, who works with loan originators, brokers, and correspondents to offer our customers great rates and good terms.
Key Responsibilities
Prepare and process daily disbursement checks to our tax vendor, LERETA. Responsibilities include balancing totals, separating wire payments from physical checks, and ensuring accuracy and timeliness.
Review and process homeowner liability tasks, including appropriate penalty coding and invoice validation.
Respond professionally and promptly to borrower emails regarding a wide range of tax-related inquiries. Topics may include, delinquent tax bills, tax liens, homeowner exemptions, supplemental and escaped tax bills, utility bills levied into property taxes
Maintain proactive and professional communication with LERETA to resolve escalated issues, such as, parcel mismatches, closing payment concerns, missing or misapplied payments.
Collaborate with internal departments, including hazard insurance, foreclosure, bankruptcy and call center, to validate information and ensure appropriate action is taken.
Manage relationships with inspections vendors, ensuring timely receipt of accurate inspection reports to support disbursement decisions.
Contribute to a positive and cohesive team environment through collaboration, knowledge sharing, and supporting continuous process improvements.
Basic Qualifications
Proven experience with problem-solving skills and attention to detail
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Proficiency in Windows and ICE Black Knight (ICE preferred)
Strong problem-solving skills and attention to detail
Specific Qualifications
Excellent problem-solving and analytical skills.
Strong attention to detail and accuracy in financial transactions.
Ability to multitask and work effectively in a deadline-driven environment.
Strong verbal and written communication skills.
Background in customer service within mortgage or financial services.
Preferred Qualifications
Experience working with insurance providers.
Knowledge of mortgage servicing software and escrow analysis tools.
1+ years of experience in mortgage servicing, escrow, or related field preferred.
Strong understanding of escrow processes and insurance disbursements.
Familiarity with RESPA, CFPB regulations, and industry guidelines.
Proficiency in mortgage servicing platforms (e.g., MSP, Black Knight, FIS, or similar).
Benefits
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
In Summary If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!
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Job Type: Full time
Company: Village Capital & Investment LLC
Introduction Village Capital is a well-established mortgage company committed to delivering a quick, efficient, and quality mortgage loan process to our customers and business partners. We are a nationwide mortgage lender specializing in FHA, VA, USDA Loans. Our Headquarters are located in Henderson NV. We are a lender/servicer, who works with loan originators, brokers, and correspondents to offer our customers great rates and good terms.
Key Responsibilities
Prepare and process daily disbursement checks to our tax vendor, LERETA. Responsibilities include balancing totals, separating wire payments from physical checks, and ensuring accuracy and timeliness.
Review and process homeowner liability tasks, including appropriate penalty coding and invoice validation.
Respond professionally and promptly to borrower emails regarding a wide range of tax-related inquiries. Topics may include, delinquent tax bills, tax liens, homeowner exemptions, supplemental and escaped tax bills, utility bills levied into property taxes
Maintain proactive and professional communication with LERETA to resolve escalated issues, such as, parcel mismatches, closing payment concerns, missing or misapplied payments.
Collaborate with internal departments, including hazard insurance, foreclosure, bankruptcy and call center, to validate information and ensure appropriate action is taken.
Manage relationships with inspections vendors, ensuring timely receipt of accurate inspection reports to support disbursement decisions.
Contribute to a positive and cohesive team environment through collaboration, knowledge sharing, and supporting continuous process improvements.
Basic Qualifications
Proven experience with problem-solving skills and attention to detail
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Proficiency in Windows and ICE Black Knight (ICE preferred)
Strong problem-solving skills and attention to detail
Specific Qualifications
Excellent problem-solving and analytical skills.
Strong attention to detail and accuracy in financial transactions.
Ability to multitask and work effectively in a deadline-driven environment.
Strong verbal and written communication skills.
Background in customer service within mortgage or financial services.
Preferred Qualifications
Experience working with insurance providers.
Knowledge of mortgage servicing software and escrow analysis tools.
1+ years of experience in mortgage servicing, escrow, or related field preferred.
Strong understanding of escrow processes and insurance disbursements.
Familiarity with RESPA, CFPB regulations, and industry guidelines.
Proficiency in mortgage servicing platforms (e.g., MSP, Black Knight, FIS, or similar).
Benefits
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
In Summary If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!
#J-18808-Ljbffr