Assistant Property Manager, Multifamily
Cushman & Wakefield, New Rochelle, NY, United States
Job Title
Assistant Property Manager, Multifamily
Job Description Summary The Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. Assistant Property Managers also build and motivate high performing teams to maximize property performance.
ESSENTIAL JOB DUTIES
Ensuring the smooth running of our community in a fast-paced environment.
Assist the Property Manager with overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Assist the Property Manager with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
Complete lease/renewal paperwork to ensure completion of company standards.
Track and evaluate advertising and all client traffic.
Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company.
Assist the Property Manager with day‑to‑day operations of the entire on‑site team, ensuring that all Cushman & Wakefield policies and procedures are followed.
Maintain effective on‑site staff through interviewing, hiring, and coaching as necessary.
Maintain residents’ files in accordance with company standards.
Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow‑up.
Manage and maintain all aspects of overall community budget and finances.
Work with leasing staff to ensure leasing/marketing goals are being met.
Competencies
Effective communication and customer service skills.
Computer literate, including Microsoft Office Suite and internet navigation skills.
General office, bookkeeping, and sales skills and excellent oral and written communication skills.
Determine leasing opportunities for staff and work on goal setting – improving the performance of each staff member.
Supervise day‑to‑day operations of the team, ensuring that all Cushman & Wakefield policies and procedures are followed.
Work with leasing staff to ensure leasing/marketing goals are being met.
Be able to manage a team.
Perform any other related duties as required or assigned.
Important Education
Bachelor’s Degree preferred.
High School Diploma, GED, Technical or Vocational school required.
Important Experience
3+ years of Property Management experience.
1+ year of Management experience.
Work Environment This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regularly required to travel outside between properties in varying weather conditions.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may need to stand and walk for extended or continuous periods of time, ascend and descend staircases, ladders, and/or step stools, travel outside between buildings in varying outdoor weather conditions, remain in a stationary position for 85% of the time, operate office machinery, and lift, carry, push, pull, or move objects up to 25 pounds occasionally, frequently, or constantly.
Other Duties This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Benefits and Compensation Cushman & Wakefield provides eligible employees with a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. Compensation for the position ranges from $27.20 to $32.00 per hour. The company will not pay less than minimum wage for this role.
Equal Opportunity Employer Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
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Job Description Summary The Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. Assistant Property Managers also build and motivate high performing teams to maximize property performance.
ESSENTIAL JOB DUTIES
Ensuring the smooth running of our community in a fast-paced environment.
Assist the Property Manager with overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Assist the Property Manager with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
Complete lease/renewal paperwork to ensure completion of company standards.
Track and evaluate advertising and all client traffic.
Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company.
Assist the Property Manager with day‑to‑day operations of the entire on‑site team, ensuring that all Cushman & Wakefield policies and procedures are followed.
Maintain effective on‑site staff through interviewing, hiring, and coaching as necessary.
Maintain residents’ files in accordance with company standards.
Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow‑up.
Manage and maintain all aspects of overall community budget and finances.
Work with leasing staff to ensure leasing/marketing goals are being met.
Competencies
Effective communication and customer service skills.
Computer literate, including Microsoft Office Suite and internet navigation skills.
General office, bookkeeping, and sales skills and excellent oral and written communication skills.
Determine leasing opportunities for staff and work on goal setting – improving the performance of each staff member.
Supervise day‑to‑day operations of the team, ensuring that all Cushman & Wakefield policies and procedures are followed.
Work with leasing staff to ensure leasing/marketing goals are being met.
Be able to manage a team.
Perform any other related duties as required or assigned.
Important Education
Bachelor’s Degree preferred.
High School Diploma, GED, Technical or Vocational school required.
Important Experience
3+ years of Property Management experience.
1+ year of Management experience.
Work Environment This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regularly required to travel outside between properties in varying weather conditions.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may need to stand and walk for extended or continuous periods of time, ascend and descend staircases, ladders, and/or step stools, travel outside between buildings in varying outdoor weather conditions, remain in a stationary position for 85% of the time, operate office machinery, and lift, carry, push, pull, or move objects up to 25 pounds occasionally, frequently, or constantly.
Other Duties This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Benefits and Compensation Cushman & Wakefield provides eligible employees with a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. Compensation for the position ranges from $27.20 to $32.00 per hour. The company will not pay less than minimum wage for this role.
Equal Opportunity Employer Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
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