Remote Exec Director, Workforce Planning & Optimization

A leading healthcare provider is seeking an Executive Director of Workforce Management & Resource Planning to lead labor optimization strategies for a large-scale contact center. This role focuses on forecasting, workforce planning, and enhancing labor efficiency while ensuring compliance and high-quality member experiences. Ideal candidates will possess extensive experience in workforce management and leadership in complex environments, demonstrating an ability to drive innovation and improve operational outcomes. #J-18808-Ljbffr