Remote Executive Director, Workforce Planning

A leading health services company in Rhode Island is seeking an Executive Director of Workforce Management to oversee labor optimization for Caremark PBM Member Operations. The role includes managing forecasting and scheduling across a large contact center environment, developing labor models, and ensuring adherence to compliance and quality standards. Ideal candidates will have significant experience in workforce management, exceptional leadership skills, and a proven record in process improvements. This position offers competitive compensation and the potential for remote work. #J-18808-Ljbffr