EDI Order Processing Specialist
Boutique Recruiting, Algona, IA, United States
Position Title:
Customer Service/ EDI Coordinator
Salary Range:
$60,000 - $62,000 / Year DOE
Responsibilities
Set up and maintain customer accounts
Process eCommerce orders with precision
Respond to emails and customer inquiries
Handle order entry, processing 100-1,000 orders daily
Manage customer service interactions, addressing issues such as missing or damaged products
Conduct manual entry and EDI tasksInvestigate chargebacks and EDI issues
Resolve website inventory discrepancies
Facilitate EDI mapping to various platforms
Requirements
Minimum of 2 years of experience in order entry accuracy and technical expertise
Background in e-commerce, business administration, logistics, or supply chain management
Proficiency in Word and Excel (formulas required)
Tech-savvy with a strong aptitude for learning
EDI experience is preferred
Benefits
PPO medical options with 75% premium coverage for employees and 50% for dependents
Eligibility for medical, dental, and vision benefits on the 1st day of the following month after 30 days of employment
401k plan available with no company match
Seven paid holidays plus two floating holidays
Vacation starting at 15 days, with a maximum carryover of 240 hours
Employee discount on products and a year-end bonus based on company performance
Tuition assistance program for employees and immediate family members
If you are a Customer Service/ EDI Coordinator looking to take the next step in your career, apply now!
#J-18808-Ljbffr
Customer Service/ EDI Coordinator
Salary Range:
$60,000 - $62,000 / Year DOE
Responsibilities
Set up and maintain customer accounts
Process eCommerce orders with precision
Respond to emails and customer inquiries
Handle order entry, processing 100-1,000 orders daily
Manage customer service interactions, addressing issues such as missing or damaged products
Conduct manual entry and EDI tasksInvestigate chargebacks and EDI issues
Resolve website inventory discrepancies
Facilitate EDI mapping to various platforms
Requirements
Minimum of 2 years of experience in order entry accuracy and technical expertise
Background in e-commerce, business administration, logistics, or supply chain management
Proficiency in Word and Excel (formulas required)
Tech-savvy with a strong aptitude for learning
EDI experience is preferred
Benefits
PPO medical options with 75% premium coverage for employees and 50% for dependents
Eligibility for medical, dental, and vision benefits on the 1st day of the following month after 30 days of employment
401k plan available with no company match
Seven paid holidays plus two floating holidays
Vacation starting at 15 days, with a maximum carryover of 240 hours
Employee discount on products and a year-end bonus based on company performance
Tuition assistance program for employees and immediate family members
If you are a Customer Service/ EDI Coordinator looking to take the next step in your career, apply now!
#J-18808-Ljbffr