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Sales Associate, Bulgari (LAX - Tom Bradley International Terminal)

DFS Group Limited, Los Angeles, CA, United States


Job Description As the Sales Associate, Bulgari, you will be the brand ambassador to the Bulgari brand and a smiling face of DFS. You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers. You will build customer loyalty and relationships while challenging yourself with the sales and productivity targets.

Selling via the Best Customer Experience

Assist customers in selecting, purchasing, and refunding merchandise while demonstrating excellence in customer service

Complete customer transactions in a professional and timely manner

Identify customer’s temperaments and recommend products that suit their style

Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate

Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to a minimum

Floor and Product Presentation

Ensure floor presentation meets or exceeds brand and DFS requirements

Maintain reasonable stock levels of all merchandise in the department

Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate

Assist the Management team in coordinating and executing merchandising activities, such as inventory management, promotional activities and merchandise stock flow

Key Requirements

High School diploma or equivalent work experience sufficient to perform the essential functions of the job

2-4 years of sales experience in a luxury retail environment; experience in luxury fashion, fine jewelry and watches sales is preferred

Knowledge of fashion and luxury industry

Comfortable with one‑on‑one elevated customer service and commission environment

Familiar with using the POS Terminal with accurate and quick transaction handling ability

High energy level, positive approach to job and group responsibilities

Ability to work flexible hours/shifts, including weekends, nights and holidays

Secondary language speaking beneficial, but not required

Benefits

Day One Health Benefits

401k Plan Contributions

Paid Time Off

Paid Holidays

Monthly Commission/Incentives

Parking Reimbursement

Employee Discounts

This is an hourly non‑exempt, union position with a starting pay rate of $24.50 per hour, not including eligible commission and benefits.

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