Inside Sales Representative
Heidtman Steel, Lansing, MI, United States
Description
Heidtman Steel Products, Inc. is seeking a motivated and detail-oriented Inside Sales Representative (ISR) to join our team in Erie, MI. The ISR will play a crucial role in assisting customers, processing orders, and ensuring a high level of service and satisfaction.
Key Responsibilities:
Enter customer orders based on schedules and forecasts
Provide accurate and timely quotes to customers
Maintain extensive internal and external customer contact
Release finished goods in accordance with customer needs
Address and resolve customer complaints and inquiries
Manage charge backs and related issues
Collaborate effectively as a team player while also being able to work independently
Focus on developing and building strong customer relationships
Cross-train to provide coverage for team members during absences
Perform other duties as assigned
Requirements
Previous inside sales experience within the steel processing industry (preferred)
Strong communication and interpersonal skills
Excellent problem-solving abilities
Detail-oriented with strong organizational skills
Ability to work in a fast-paced environment
Proficient in using computer systems and software for order entry and customer management
Team-oriented mindset with a commitment to customer service
Company Information: Heidtman Steel is a leading service center network with over 70 years of excellence in steel processing and customer-focused solutions. As a family-owned company, we are proud to combine innovation with a strong “can-do” attitude, delivering tailored solutions to customers ranging from large OEMs to small job shops.
We value our employees as our most important resource and foster a supportive, family-like environment.
What We Offer:
Competitive compensation with Return-on-equity incentives
Comprehensive benefits package including medical, vision, dental, and prescription coverage
401(k) plan with company match and flexible spending account
Company paid disability and life insurance benefits
Health club reimbursement and tuition assistance and more!
We invite qualified candidates to apply and become a part of our dynamic team at Heidtman Steel Products.
EEO
#J-18808-Ljbffr
Key Responsibilities:
Enter customer orders based on schedules and forecasts
Provide accurate and timely quotes to customers
Maintain extensive internal and external customer contact
Release finished goods in accordance with customer needs
Address and resolve customer complaints and inquiries
Manage charge backs and related issues
Collaborate effectively as a team player while also being able to work independently
Focus on developing and building strong customer relationships
Cross-train to provide coverage for team members during absences
Perform other duties as assigned
Requirements
Previous inside sales experience within the steel processing industry (preferred)
Strong communication and interpersonal skills
Excellent problem-solving abilities
Detail-oriented with strong organizational skills
Ability to work in a fast-paced environment
Proficient in using computer systems and software for order entry and customer management
Team-oriented mindset with a commitment to customer service
Company Information: Heidtman Steel is a leading service center network with over 70 years of excellence in steel processing and customer-focused solutions. As a family-owned company, we are proud to combine innovation with a strong “can-do” attitude, delivering tailored solutions to customers ranging from large OEMs to small job shops.
We value our employees as our most important resource and foster a supportive, family-like environment.
What We Offer:
Competitive compensation with Return-on-equity incentives
Comprehensive benefits package including medical, vision, dental, and prescription coverage
401(k) plan with company match and flexible spending account
Company paid disability and life insurance benefits
Health club reimbursement and tuition assistance and more!
We invite qualified candidates to apply and become a part of our dynamic team at Heidtman Steel Products.
EEO
#J-18808-Ljbffr