Senior Product Designer - Dashboard and Internal Tools
Lithic, New York, NY, United States
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer‑friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We’re building a future where access to better financial products materially improves people’s lives, free from the constraints of 30‑year‑old mainframes and legacy processors. We’re proud to be backed by world‑class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripe, and Mastercard, along with many others. We’re a team of 160+ across 26 states and 7 countries, headquartered in New York City. Our values (Customer Centricity, Deliver Excellence, Act Like an Owner, Iterate, Teach Others, and Be a Good Neighbor) shape how we work and grow as a team. Lithic is a modern card issuing and payment processing platform powering some of the most innovative companies in fintech, enabling businesses like Mercury, Novo, and AvidXChange to launch and scale card programs with unprecedented flexibility and control.
Own The Dashboard Experience End-to-end
Design and refine experiences across transaction monitoring, card management, dispute management, customer support, onboarding, reporting & analytics, and financial operations
Transform complex payment workflows and financial data into clear, actionable interfaces that serve both technical and non‑technical users
Create intuitive experiences that balance power and flexibility with ease of use—designing for both enterprise customers and established startups scaling quickly
Drive Product Strategy Through Design
Partner with Product Managers and Engineering leads as a strategic voice in roadmap planning and feature prioritization
Develop compelling product visions backed by user research, data, and business context
Identify opportunities to improve user workflows, reduce operational friction, and increase dashboard adoption
Connect business objectives to customer‑centered design opportunities
Deliver Production‑Ready Designs with Exceptional Craft
Leverage AI‑assisted design tools (Cursor, v0, Claude, etc.) to rapidly prototype concepts, generate UI variations, and accelerate iteration cycles—moving from concept to testable prototype in hours, not days
Produce high‑fidelity designs, prototypes, and specifications that align with our design system and technical constraints
Work closely with engineers during implementation to ensure clear execution and thoughtful interactions
Maintain design quality throughout the product lifecycle—from concept to shipped feature to ongoing refinement
Contribute to Design Systems and Standards
Extend and evolve our design system to meet the needs of complex B2B workflows
Create reusable patterns and components that accelerate delivery across teams
Document design decisions and maintain clear specifications for cross‑functional partners
Collaborate Across Disciplines
Work with our existing and signed customer programs to validate assumptions, test designs, and gather customer insights
Partner with Lithic’s internal teams (Operations, Finance, Risk/Compliance, Partnerships, Solutions Engineering and Implementation) to understand internal workflows and pain points
Present work regularly to leadership and incorporate feedback to refine solutions
Contribute to a culture of critique, feedback, and continuous improvement within the design team
Champion the User
Develop deep understanding of business customers’ needs—from platform developers integrating our APIs to operations teams managing card programs to executives analyzing performance
Conduct user research, participate in customer calls, and synthesize insights to inform design decisions
Balance competing priorities between different user segments and stakeholder groups
Qualifications Must Have
5+ years of product design experience at a technology company, with a strong portfolio demonstrating end‑to‑end product work
B2B or SaaS product experience, preferably in fintech, developer tools, data products, or complex enterprise software
Systems thinking: Ability to design scalable solutions that work across multiple user types, use cases, and product areas
Interaction design expertise: Strong command of user flows, information architecture, and designing for complex workflows
Visual design craft: Keen eye for detail, skilled in typography, layout, color, and creating polished, professional interfaces
Design tools proficiency: Expert with Figma or similar tools; comfortable with prototyping tools and techniques
Communication skills: Articulate design rationale clearly to diverse audiences, from engineers to executives
Collaboration mindset: Track record of successful partnership with product managers and engineers in an agile environment
User‑centered approach: Experience conducting user research, incorporating feedback, and iterating based on data and insights
Nice to Have
Experience designing dashboards, analytics tools, or data‑heavy interfaces
Background in payments, fintech, banking, or financial services
Experience working with agentic workflows and how they can reduce operational overhead
Familiarity with design systems and component library development
Understanding of API‑first products and developer experience
Experience using AI‑powered design and prototyping tools (Cursor, v0, Figma AI, Claude, etc.) for rapid wireframing, code generation, and design exploration
Comfort with “vibe‑coding”—using AI tools to quickly translate design concepts into functional prototypes without waiting for engineering resources
Ability to critically evaluate AI‑generated designs and code, knowing when to use AI for acceleration vs. when craft and judgment require hands‑on work
Experience working with cross‑functional or distributed teams
Experience with both internal tools and customer‑facing products
Salary Ranges The annual US salary range for this role is $180,000 - $200,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
Benefits For Full‑Time US Employees
Unlimited PTO
12‑weeks fully paid parental leave
4‑Week Fully Paid Sabbatical (earned at your 5‑year anniversary)
Work From Anywhere: work from anywhere in the world 4‑weeks each year
3% cashback on card purchases with your complimentary Privacy.com employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC‑based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you’ll choose a third day that works for your schedule and team needs.
In‑Office Employees Receive
Commuter benefit
Catered lunch every Tuesday and Thursday
#J-18808-Ljbffr
Own The Dashboard Experience End-to-end
Design and refine experiences across transaction monitoring, card management, dispute management, customer support, onboarding, reporting & analytics, and financial operations
Transform complex payment workflows and financial data into clear, actionable interfaces that serve both technical and non‑technical users
Create intuitive experiences that balance power and flexibility with ease of use—designing for both enterprise customers and established startups scaling quickly
Drive Product Strategy Through Design
Partner with Product Managers and Engineering leads as a strategic voice in roadmap planning and feature prioritization
Develop compelling product visions backed by user research, data, and business context
Identify opportunities to improve user workflows, reduce operational friction, and increase dashboard adoption
Connect business objectives to customer‑centered design opportunities
Deliver Production‑Ready Designs with Exceptional Craft
Leverage AI‑assisted design tools (Cursor, v0, Claude, etc.) to rapidly prototype concepts, generate UI variations, and accelerate iteration cycles—moving from concept to testable prototype in hours, not days
Produce high‑fidelity designs, prototypes, and specifications that align with our design system and technical constraints
Work closely with engineers during implementation to ensure clear execution and thoughtful interactions
Maintain design quality throughout the product lifecycle—from concept to shipped feature to ongoing refinement
Contribute to Design Systems and Standards
Extend and evolve our design system to meet the needs of complex B2B workflows
Create reusable patterns and components that accelerate delivery across teams
Document design decisions and maintain clear specifications for cross‑functional partners
Collaborate Across Disciplines
Work with our existing and signed customer programs to validate assumptions, test designs, and gather customer insights
Partner with Lithic’s internal teams (Operations, Finance, Risk/Compliance, Partnerships, Solutions Engineering and Implementation) to understand internal workflows and pain points
Present work regularly to leadership and incorporate feedback to refine solutions
Contribute to a culture of critique, feedback, and continuous improvement within the design team
Champion the User
Develop deep understanding of business customers’ needs—from platform developers integrating our APIs to operations teams managing card programs to executives analyzing performance
Conduct user research, participate in customer calls, and synthesize insights to inform design decisions
Balance competing priorities between different user segments and stakeholder groups
Qualifications Must Have
5+ years of product design experience at a technology company, with a strong portfolio demonstrating end‑to‑end product work
B2B or SaaS product experience, preferably in fintech, developer tools, data products, or complex enterprise software
Systems thinking: Ability to design scalable solutions that work across multiple user types, use cases, and product areas
Interaction design expertise: Strong command of user flows, information architecture, and designing for complex workflows
Visual design craft: Keen eye for detail, skilled in typography, layout, color, and creating polished, professional interfaces
Design tools proficiency: Expert with Figma or similar tools; comfortable with prototyping tools and techniques
Communication skills: Articulate design rationale clearly to diverse audiences, from engineers to executives
Collaboration mindset: Track record of successful partnership with product managers and engineers in an agile environment
User‑centered approach: Experience conducting user research, incorporating feedback, and iterating based on data and insights
Nice to Have
Experience designing dashboards, analytics tools, or data‑heavy interfaces
Background in payments, fintech, banking, or financial services
Experience working with agentic workflows and how they can reduce operational overhead
Familiarity with design systems and component library development
Understanding of API‑first products and developer experience
Experience using AI‑powered design and prototyping tools (Cursor, v0, Figma AI, Claude, etc.) for rapid wireframing, code generation, and design exploration
Comfort with “vibe‑coding”—using AI tools to quickly translate design concepts into functional prototypes without waiting for engineering resources
Ability to critically evaluate AI‑generated designs and code, knowing when to use AI for acceleration vs. when craft and judgment require hands‑on work
Experience working with cross‑functional or distributed teams
Experience with both internal tools and customer‑facing products
Salary Ranges The annual US salary range for this role is $180,000 - $200,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
Benefits For Full‑Time US Employees
Unlimited PTO
12‑weeks fully paid parental leave
4‑Week Fully Paid Sabbatical (earned at your 5‑year anniversary)
Work From Anywhere: work from anywhere in the world 4‑weeks each year
3% cashback on card purchases with your complimentary Privacy.com employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC‑based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you’ll choose a third day that works for your schedule and team needs.
In‑Office Employees Receive
Commuter benefit
Catered lunch every Tuesday and Thursday
#J-18808-Ljbffr