Social Media Content Intern, MTA

The MTA's Customer Experience teams work together to create content and communication systems to improve the customer experience for our riders on a daily basis. This includes social media, newsletters, digital screens, the website, phone apps, and more. Intern will: work on the social media team with projects intended to improve MTA customer experience via the MTA's social media channels. This includes content creation (both graphic design and video), copywriting, content ideation, community management, analytics reporting and other related tasks. have the chance to collaborate with different members across teams in Customer Experience, Marketing, and more. also have the opportunity to work at other MTA locations and attend events through the MTA system. Office Location 2 Broadway, 14th Floor, New York, NY 10004 Preferred Qualifications Pursuing a degree in communications/marketing/graphic design/advertising/journalism/emerging media/urban studies A portfolio of content they've created would be helpful as well.

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