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Business Development Representative

Omni Glass & Paint, Inc., Neenah, WI, United States


Position Summary The Business Development Representative (BDR) is responsible for driving new business growth by identifying, engaging, and converting prospective customers. This role owns the full front-end business development cycle from prospecting and outreach to closing new accounts and maintaining long-term customer relationships. The BDR plays a critical role in expanding market presence, generating revenue, and building strategic partnerships.

Essential Duties and Responsibilities

Identify and research potential customers aligned with target market segments

Develop and maintain a robust pipeline of qualified prospects

Utilize outbound strategies including cold calls, email campaigns, networking, referrals, and social selling

Attend industry events and conferences as appropriate

Initiate contact with prospective clients to understand needs and pain points

Conduct discovery conversations to assess fit and opportunity size

Present company offerings in a compelling, consultative manner

Coordinate with internal stakeholders as needed to support solution development

Manage opportunities through the sales cycle from initial contact to close

Prepare proposals, pricing, and contract terms

Negotiate agreements and close new business

Serve as the primary point of contact for newly acquired customers

Ensure smooth onboarding and transition to long-term account management (if applicable)

Maintain ongoing relationships to drive retention and upsell opportunities

Monitor customer satisfaction and proactively address issues

Maintain accurate and up-to-date records in CRM system

Track pipeline activity, forecast revenue, and report on performance metrics

Provide market feedback and competitive intelligence to leadership

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree in Business, Marketing, or related field (or equivalent experience)

1–5 years of experience in sales, business development, or related role

Strong communication, presentation, and negotiation skills

Self-motivated with a results-driven mindset

Ability to manage multiple priorities in a fast-paced environment

Experience using CRM tools preferred

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