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Virtual Customer Service/Sales Representative – Agent Alliance | Remote (US)

School Result, Danbury, CT, United States


Job Summary Agent Alliance is seeking a

Virtual Customer Service/Sales Representative

to consult with individuals who have signed up for supplemental benefits. This full-time, remote role offers

$65,000–$68,500/year

in the first year, with paid training, health insurance, stock options, and flexible scheduling.

The successful candidate will meet with clients via Zoom, explain benefit options, and help families select plans that best fit their needs while providing ongoing support and relationship management.

Key Job Details

Job Title:

Virtual Customer Service/Sales Representative

Employer:

Agent Alliance

Location:

Remote (US-based; HQ Danbury, CT)

Pay:

$65,000–$68,500/year (average first-year earnings)

Job Type:

Full-Time

Contract Type:

Permanent

Key Responsibilities

Reach out to individuals who request information on supplemental benefits

Schedule and conduct Zoom meetings with clients

Customize new benefit plans and adjust existing ones to fit client needs

Establish and maintain strong client relationships

Perform benefit reviews and assist with claims or adjustments

Provide attentive customer service and administrative support

Respond to and resolve client questions and concerns

Ensure documentation is accurate and updated

Candidate Requirements Essential:

Strong communication and relationship‑building skills

Organized, motivated, and entrepreneurial mindset

Comfortable using Zoom and digital tools

Ability to work independently and as part of a team

Preferred:

Prior customer service or sales experience

Experience in benefits or insurance‑related roles

Benefits

Competitive salary ($65,000–$68,500/year)

Paid training program

Health, dental, vision, and hearing insurance (BlueCross BlueShield)

Company stock options

Flexible work schedule with remote option (office available if preferred)

Weekly performance‑based pay and bonuses

Application Process How to Apply:

Submit your CV via Agent Alliance’s recruitment channels.

Highlight your customer service, sales, and client relationship experience.

Shortlisted candidates will be contacted for interview.

CLICK HERE TO APPLY

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