Business Analyst (Commercial Banking)
ATC, Woodbridge, NJ, United States
Role 1
Title: Business System Analyst
Location – Iselin NJ/Providence RI
Role Summary The BSA will lead requirements for transforming Commercial Banking Client Servicing into a digitally enabled experience. The role bridges Operations, Fraud, Technology, and Client Experience teams.
Key Responsibilities Elicit and document business & system requirements for:
Biometric authentication
Voice servicing & secure communications
WalkMe-based client training and in-app guidance
Define end-to-end servicing journeys and pain-point remediation
Partner with Fraud & Risk teams to integrate defenses without degrading UX
Translate business needs into functional specs and user stories
Support UAT, pilot rollouts, and adoption metrics
Required Qualifications
8–12 years as a Business Systems Analyst in Commercial Banking
Deep experience in Client Servicing, Contact Centers, or Digital Channels
Strong understanding of Fraud Controls & Authentication
Experience with digital adoption / client enablement tools
Excellent stakeholder and documentation skills
Role 2 Title: Business System Analyst Location – Iselin NJ/Providence RI
Role Summary The BSA will lead for modernizing document processing across Commercial Banking operations, enabling scalable ingestion, extraction, and automated document generation.
Key Responsibilities
Define requirements for:
Document ID & classification
OCR and data extraction
High-volume ingestion pipelines
Templated document generation via CLM
Partner with Legal, Ops, and Compliance teams Standardize document structures and workflows Support testing, validation, and rollout
Required Qualifications
8–12 years as a BSA supporting Document Management or CLM Programs
Experience in Commercial Banking documentation (contracts, notices, statements)
Strong understanding of OCR, extraction, and document automation
Ability to standardize and scale document processes enterprise-wide
Role 3 Title: Business System Analyst Location – Iselin NJ/Providence RI
Role Summary This BSA will design and enable AI-orchestrated workflows, integrating automation, AI agents, and human decision points to reduce cycle times and enable workforce upskilling.
Key Responsibilities Document end-to-end workflows across ops teams Identify manual, swivel-chair activities for automation
Define functional requirements for:
AI agents
Digital workers
Human-in-loop orchestration
Partner with Ops leaders on workforce transformation Support rollout of digital workforce models
Required Qualifications
8–12 years as a BSA in Operations Transformation
Strong understanding of workflow orchestration and automation
Exposure to AI agents or intelligent automation
Experience working directly with Ops teams and change programs
Commercial Banking domain knowledge required
Role 4 Title: Senior Business Systems Analyst — Credit Risk & Loan Originations Location – Iselin NJ/Providence RI
Role Summary We are seeking a Senior Business Systems Analyst (BSA) to support Credit Risk Management and Loan Origination transformation initiatives within Commercial Banking. This role partners closely with Underwriters, Portfolio Managers, Credit Risk, and Technology teams to translate complex credit and underwriting requirements into clear JIRA epics, user stories, and functional specifications.
The ideal candidate brings strong commercial lending domain expertise, hands‑on credit risk experience, and proven ability to drive agile delivery across credit and loan platforms.
Key Responsibilities
Partner with Underwriters, Portfolio Managers, Credit Officers, and Risk teams to gather and refine business requirements
Analyze end-to-end credit and underwriting workflows, data needs, and risk decisioning
Translate requirements into JIRA epics, features, user stories, and acceptance criteria
Support initiatives across Bilateral Loans, Asset‑Based Lending (ABL), and Participation Loans
Ensure alignment with credit policy, compliance, auditability, and control requirements
Analyze credit and portfolio data to support risk reporting, dashboards, and monitoring
Work closely with Product Owners and Engineering teams through backlog grooming, sprint planning, UAT, and delivery
Required Qualifications & Skills
8–12 years of experience as a Business Systems Analyst in Commercial Banking
Strong hands‑on experience in Credit Risk Management and Loan Originations
Deep understanding of:
Underwriting lifecycle
Credit approvals, risk ratings, covenants, limits, and exposures
Asset‑Based Lending (ABL)
Proven experience working directly with Underwriters, Portfolio Managers, and Credit Risk Officers
Strong experience with the following systems/tools:
Moody’s Credit Lens
AFS
LoanIQ
InfoLease
Extensive experience writing JIRA epics, features, and user stories
Excellent stakeholder communication, documentation, and analytical skills
Preferred Qualifications
Experience with commercial Loan Origination Systems (LOS)
Familiarity with credit risk models and portfolio monitoring tools
Experience supporting regulatory, audit, or compliance‑driven initiative
Consulting or large‑scale banking transformation program experience
Role 5 Title: Senior Business Systems Analyst — Loan Closing, Booking & Servicing Location – Iselin NJ/Providence RI
Role Summary We are seeking a Senior Business Systems Analyst (BSA) to support Loan Closing, Booking, and Servicing transformation initiatives within Commercial Banking Loan Operations. This role works closely with Loan Operations, Closing, Servicing, Documentation, Credit, and Technology teams to translate complex operational workflows into clear JIRA epics, user stories, and functional requirements that enable accurate, compliant, and scalable loan processing.
Key Responsibilities
Partner with Loan Operations, Closing, Booking, and Servicing teams to gather, analyze, and document business requirements
Analyze current‑state loan operations workflows and identify gaps and inefficiencies
Translate requirements into JIRA epics, features, user stories, and acceptance criteria aligned to operational controls and SLAs
Support loan closing, deal setup, booking, funding, disbursements, and post‑close activities
Document documentation dependencies, approvals, data capture, and validation requirements
Support end‑to‑end loan servicing including payments, interest accruals, fees, amendments, renewals, and paydowns
Act as a liaison between Operations, Credit Risk, Documentation, and Technology teams
Support agile delivery through backlog grooming, sprint planning, UAT, and operational readiness
Required Qualifications & Skills
8–12 years of experience as a Business Systems Analyst in Commercial Banking Loan Operations
Strong understanding of the end-to-end loan operations lifecycle (closing, booking, funding, servicing, amendments)
Hands‑on experience with:
AFS
LoanIQ
InfoLease
Asset‑Based Lending (ABL)
Proven experience working directly with Loan Operations, Closing, and Servicing SMEs
Strong experience translating operational workflows into JIRA user stories and acceptance criteria
Excellent stakeholder communication, facilitation, and documentation skills
Preferred Qualifications
Experience with commercial loan platforms or core banking systems
Familiarity with regulatory, audit, and compliance requirements in loan operations
Experience supporting large‑scale transformation or modernization programs
Consulting or advisory background
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Role Summary The BSA will lead requirements for transforming Commercial Banking Client Servicing into a digitally enabled experience. The role bridges Operations, Fraud, Technology, and Client Experience teams.
Key Responsibilities Elicit and document business & system requirements for:
Biometric authentication
Voice servicing & secure communications
WalkMe-based client training and in-app guidance
Define end-to-end servicing journeys and pain-point remediation
Partner with Fraud & Risk teams to integrate defenses without degrading UX
Translate business needs into functional specs and user stories
Support UAT, pilot rollouts, and adoption metrics
Required Qualifications
8–12 years as a Business Systems Analyst in Commercial Banking
Deep experience in Client Servicing, Contact Centers, or Digital Channels
Strong understanding of Fraud Controls & Authentication
Experience with digital adoption / client enablement tools
Excellent stakeholder and documentation skills
Role 2 Title: Business System Analyst Location – Iselin NJ/Providence RI
Role Summary The BSA will lead for modernizing document processing across Commercial Banking operations, enabling scalable ingestion, extraction, and automated document generation.
Key Responsibilities
Define requirements for:
Document ID & classification
OCR and data extraction
High-volume ingestion pipelines
Templated document generation via CLM
Partner with Legal, Ops, and Compliance teams Standardize document structures and workflows Support testing, validation, and rollout
Required Qualifications
8–12 years as a BSA supporting Document Management or CLM Programs
Experience in Commercial Banking documentation (contracts, notices, statements)
Strong understanding of OCR, extraction, and document automation
Ability to standardize and scale document processes enterprise-wide
Role 3 Title: Business System Analyst Location – Iselin NJ/Providence RI
Role Summary This BSA will design and enable AI-orchestrated workflows, integrating automation, AI agents, and human decision points to reduce cycle times and enable workforce upskilling.
Key Responsibilities Document end-to-end workflows across ops teams Identify manual, swivel-chair activities for automation
Define functional requirements for:
AI agents
Digital workers
Human-in-loop orchestration
Partner with Ops leaders on workforce transformation Support rollout of digital workforce models
Required Qualifications
8–12 years as a BSA in Operations Transformation
Strong understanding of workflow orchestration and automation
Exposure to AI agents or intelligent automation
Experience working directly with Ops teams and change programs
Commercial Banking domain knowledge required
Role 4 Title: Senior Business Systems Analyst — Credit Risk & Loan Originations Location – Iselin NJ/Providence RI
Role Summary We are seeking a Senior Business Systems Analyst (BSA) to support Credit Risk Management and Loan Origination transformation initiatives within Commercial Banking. This role partners closely with Underwriters, Portfolio Managers, Credit Risk, and Technology teams to translate complex credit and underwriting requirements into clear JIRA epics, user stories, and functional specifications.
The ideal candidate brings strong commercial lending domain expertise, hands‑on credit risk experience, and proven ability to drive agile delivery across credit and loan platforms.
Key Responsibilities
Partner with Underwriters, Portfolio Managers, Credit Officers, and Risk teams to gather and refine business requirements
Analyze end-to-end credit and underwriting workflows, data needs, and risk decisioning
Translate requirements into JIRA epics, features, user stories, and acceptance criteria
Support initiatives across Bilateral Loans, Asset‑Based Lending (ABL), and Participation Loans
Ensure alignment with credit policy, compliance, auditability, and control requirements
Analyze credit and portfolio data to support risk reporting, dashboards, and monitoring
Work closely with Product Owners and Engineering teams through backlog grooming, sprint planning, UAT, and delivery
Required Qualifications & Skills
8–12 years of experience as a Business Systems Analyst in Commercial Banking
Strong hands‑on experience in Credit Risk Management and Loan Originations
Deep understanding of:
Underwriting lifecycle
Credit approvals, risk ratings, covenants, limits, and exposures
Asset‑Based Lending (ABL)
Proven experience working directly with Underwriters, Portfolio Managers, and Credit Risk Officers
Strong experience with the following systems/tools:
Moody’s Credit Lens
AFS
LoanIQ
InfoLease
Extensive experience writing JIRA epics, features, and user stories
Excellent stakeholder communication, documentation, and analytical skills
Preferred Qualifications
Experience with commercial Loan Origination Systems (LOS)
Familiarity with credit risk models and portfolio monitoring tools
Experience supporting regulatory, audit, or compliance‑driven initiative
Consulting or large‑scale banking transformation program experience
Role 5 Title: Senior Business Systems Analyst — Loan Closing, Booking & Servicing Location – Iselin NJ/Providence RI
Role Summary We are seeking a Senior Business Systems Analyst (BSA) to support Loan Closing, Booking, and Servicing transformation initiatives within Commercial Banking Loan Operations. This role works closely with Loan Operations, Closing, Servicing, Documentation, Credit, and Technology teams to translate complex operational workflows into clear JIRA epics, user stories, and functional requirements that enable accurate, compliant, and scalable loan processing.
Key Responsibilities
Partner with Loan Operations, Closing, Booking, and Servicing teams to gather, analyze, and document business requirements
Analyze current‑state loan operations workflows and identify gaps and inefficiencies
Translate requirements into JIRA epics, features, user stories, and acceptance criteria aligned to operational controls and SLAs
Support loan closing, deal setup, booking, funding, disbursements, and post‑close activities
Document documentation dependencies, approvals, data capture, and validation requirements
Support end‑to‑end loan servicing including payments, interest accruals, fees, amendments, renewals, and paydowns
Act as a liaison between Operations, Credit Risk, Documentation, and Technology teams
Support agile delivery through backlog grooming, sprint planning, UAT, and operational readiness
Required Qualifications & Skills
8–12 years of experience as a Business Systems Analyst in Commercial Banking Loan Operations
Strong understanding of the end-to-end loan operations lifecycle (closing, booking, funding, servicing, amendments)
Hands‑on experience with:
AFS
LoanIQ
InfoLease
Asset‑Based Lending (ABL)
Proven experience working directly with Loan Operations, Closing, and Servicing SMEs
Strong experience translating operational workflows into JIRA user stories and acceptance criteria
Excellent stakeholder communication, facilitation, and documentation skills
Preferred Qualifications
Experience with commercial loan platforms or core banking systems
Familiarity with regulatory, audit, and compliance requirements in loan operations
Experience supporting large‑scale transformation or modernization programs
Consulting or advisory background
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