Card Fraud & Servicing QA Analyst

A financial institution in Phoenix seeks a QA Call Analyst to ensure high-quality service within the Card Fraud team. Responsibilities include conducting audits and call samplings, providing constructive feedback, and compiling performance data. Candidates should possess at least a bachelor's degree and 3 years of experience in client contact centers or fraud operations. A strong analytical mindset and excellent communication skills are essential. The role offers a competitive salary and various benefits. #J-18808-Ljbffr