Card Fraud & Servicing QA Analyst

A financial institution in Los Angeles is seeking a QA Call Analyst to conduct internal reviews and ensure high service quality. The ideal candidate will have at least 3 years of experience in a client contact center and possess a Bachelor's degree or equivalent. Responsibilities include analyzing calls, providing feedback, and reporting on team performance. This role offers a competitive hourly wage with benefits and career development opportunities. #J-18808-Ljbffr