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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

","New York, NY","coloredLogo","logoAttachment","Hearst.png","thumbnail","thumbnailAttachment","Hearst_TV_Careers.png","hexCode","#2D75B9","headline","National multimedia company reaching 24 million households","https://production-rails-default.s3.amazonaws.com/uploads/company/logo_attachment/1072/Hearst.png","/companies/hearst-television","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/1072/Hearst_TV_Careers.png","hasJobSubmission","isSavedJob","similarJobs",[524,536,547,564,574],{"_435":434,"_439":525,"_470":471,"_462":526,"_248":527,"_446":528,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":529,"_431":531,"_473":532,"_436":129,"_488":533,"_478":534,"_490":442,"_491":485,"_493":535,"_495":496,"_497":498},["D",1772892000000],"TKC Holdings, Inc.","Wage Rate\n$17.00/hour

Overview\nTKC Holdings, Inc.—comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid-market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member.

As a subsidiary of TKC Holdings, Inc. and Keefe Group,

ICSolutions (ICS)

has been a leading provider of innovative telecommunications products and exceptional customer service to correctional facilities across the nation.

About This Position\nThe Bilingual Call Center Agent will provide excellent customer service via answering inbound calls from and completing outbound calls to existing and new customers.

This position is Wednesday - Saturday, 8am-7pm on-site.

What You'll Need

High school diploma or equivalent required, some college education is preferred

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience

Must type 45 WPM or faster

Must have 2-4 years of customer service experience and have the ability to handle calls in a courteous but efficient manner

Must possess excellent verbal and written communication skills – experience with Microsoft Word and Outlook is preferred

Must have the ability to perform basic accounting functions – experience with Excel is a plus

Benefits\nIC Solutions offers comprehensive benefits to all regular-full time employees:

Medical w/prescription coverage

Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.

Dental

Vision

Basic Life and Basic Accidental Death and Dismemberment Insurance

Voluntary benefits (i.e. short term, long term disability and many more) options may be selected to create the right package for you

IC Solutions also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan. We now also offer DailyPay providing you immediate access to earned wages.

EEO Statement\nEqual Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108

#J-18808-Ljbffr\n","Wage Rate\n$17.00/hour

Overview\nTKC Holdings, Inc.—comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid-marke...",[530],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2810993990"],"Work at TKC Holdings, Inc.","15 days ago","/jobs/2810993990-bilingual-customer-service-representative","/jobs?keyword=TKC+Holdings%2C+Inc.",{"_435":434,"_439":537,"_470":471,"_462":538,"_248":539,"_446":540,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":541,"_431":543,"_473":544,"_436":129,"_488":533,"_478":545,"_490":442,"_491":485,"_493":546,"_495":496,"_497":498},["D",1772895600000],"TKC Holdings","Wage Rate: $17.00/hour

Overview\nTKC Holdings, Inc.—comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid‑market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member.

As a subsidiary of TKC Holdings, Inc. and Keefe Group, ICSolutions (ICS)

has been a leading provider of innovative telecommunications products and exceptional customer service to correctional facilities across the nation.

About This Position\nThe Bilingual Call Center Agent will provide excellent customer service via answering inbound calls from and completing outbound calls to existing and new customers. This position is Wednesday - Saturday, 8am-7pm on‑site.

What You'll Need

High school diploma or equivalent required, some college education is preferred

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience

Must type 45 WPM or faster

Must have 2-4 years of customer service experience and have the ability to handle calls in a courteous but efficient manner

Must possess excellent verbal and written communication skills – experience with Microsoft Word and Outlook is preferred

Must have the ability to perform basic accounting functions – experience with Excel is a plus

Benefits\nIC Solutions offers comprehensive benefits to all regular‑full time employees:

Medical with prescription coverage; Benefit Credit received when enrolled in a TKC medical plan to help offset your benefit costs. Benefit Credit of $750 annually will be divided evenly among your paychecks throughout the Plan Year.

Dental

Vision

Basic Life and Basic Accidental Death and Dismemberment Insurance

Voluntary benefits (i.e. short term, long term disability and many more) options may be selected to create the right package for you

IC Solutions also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan. We now also offer DailyPay providing you immediate access to earned wages.

EEO Statement\nEqual Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug‑free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108

#J-18808-Ljbffr\n","Wage Rate: $17.00/hour

Overview\nTKC Holdings, Inc.—comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid‑mark...",[542],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2810988047"],"Work at TKC Holdings","/jobs/2810988047-bilingual-customer-service-representative","/jobs?keyword=TKC+Holdings",{"_435":434,"_439":548,"_470":471,"_462":463,"_248":549,"_446":550,"_433":434,"_113":551,"_437":199,"_438":199,"_472":471,"_448":199,"_449":552,"_431":558,"_473":474,"_436":117,"_488":559,"_478":560,"_490":551,"_491":561,"_493":494,"_495":562,"_497":563},["D",1773752400000],"TKC Companies - JobID: 43296 [Restaurant Manager] As a Food Service Director @ TKC, you will: Plan, direct and coordinate the activities associated with running a single site, stand-alone food service operation in a facility with only one kitchen; Supervise, train, and instruct team members in general food service practices; Coordinate the work flow and assign work to team members...Immediate Hire >>...Immediate Hire >>\n","TKC Companies - JobID: 43296 [Restaurant Manager] As a Food Service Director @ TKC, you will: Plan, direct and coordinate the activities associated...","Food Service Director",[553],{"_458":459,"_454":554,"_452":555,"_456":556,"_460":557},"Eloy","Eloy, AZ, United States, 85231","AZ","85231",["B","2911891735"],"5 days ago","/jobs/2911891735-food-service-director","Eloy, AZ, United States","/jobs?location=Eloy%2C+AZ%2C+United+States","/jobs?keyword=Food+Service+Director",{"_435":434,"_439":565,"_470":471,"_462":463,"_248":566,"_446":567,"_433":434,"_113":568,"_437":199,"_438":199,"_472":471,"_448":199,"_449":569,"_431":571,"_473":474,"_436":117,"_488":489,"_478":572,"_490":568,"_491":561,"_493":494,"_495":562,"_497":573},["D",1773460800000],"TKC Companies - JobID: 42944 [Assistant Restaurant Manager] As an Assistant Food Service Director @ TKC, you will: Plan, direct and coordinate the activities associated with running a large food service operation with one or more kitchens; Coordinate the work flow and assign work to team members; Direct team members to ensure job-related rules, policies, procedures, and security guidelines are enforced...Immediate Hire >>\n","TKC Companies - JobID: 42944 [Assistant Restaurant Manager] As an Assistant Food Service Director @ TKC, you will: Plan, direct and coordinate the ...","Assistant Food Service Director",[570],{"_458":459,"_454":554,"_452":555,"_456":556,"_460":557},["B","2876131586"],"/jobs/2876131586-assistant-food-service-director","/jobs?keyword=Assistant+Food+Service+Director",{"_435":434,"_439":575,"_470":471,"_462":576,"_248":577,"_446":578,"_433":434,"_113":579,"_437":199,"_438":199,"_472":471,"_448":199,"_449":580,"_431":586,"_473":587,"_436":129,"_488":588,"_478":589,"_490":579,"_491":590,"_493":591,"_495":592,"_497":593},["D",1774105200000],"Mass Markets","Mass Markets - JobID: 49531 [Customer Service Representative] As a Customer Service Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling; Research systems to find missing information as applicable; Coordinate with other departments to resolve issues as applicable; Accurately document and process customer claims in appropriate systems...Hiring Immediately >>\n","Mass Markets - JobID: 49531 [Customer Service Representative] As a Customer Service Representative at Mass Markets, you'll: Handle inbound and outb...","Full-Time Customer Service Representative",[581],{"_458":459,"_454":582,"_452":583,"_456":584,"_460":585},"Savannah","Savannah, GA, United States, 31441","GA","31441",["B","2890398372"],"Work at Mass Markets","1 days ago","/jobs/2890398372-full-time-customer-service-representative","Savannah, GA, United States","/jobs?keyword=Mass+Markets","/jobs?location=Savannah%2C+GA%2C+United+States","/jobs?keyword=Full-Time+Customer+Service+Representative","actionData","errors"]