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Head of Institutional Sales, NAM

Straumann Group, Boston, MA, United States


Straumann Group

Position Title: Head of Institutional Sales, NAM Location/s: Boston (MA), United States Job Category: Sales Company: STUS - Straumann US Description Position Summary:

The Head of Institutional Sales is responsible for the development and execution of Straumann's institutional business strategy across universities, hospitals, government organizations, and other institutional customers within North America. This role provides strategic leadership for the institutional channel to drive sustainable growth, strengthen key partnerships, and ensure alignment with Straumann's commercial objectives. The Head of Institutions leads the Institutional Account Management team and is accountable for institutional revenue performance, strategic account development, and cross-functional alignment. This position works closely with Sales Leadership, Clinical Education, Marketing, and Professional Relations to ensure consistent execution of Straumann's institutional strategy.

Job Responsibilities Strategic Leadership

Develop and implement Straumann's institutional business strategy aligned with corporate objectives

Establish annual business plans and growth targets for the institutional channel

Identify and prioritize strategic institutional opportunities to support long-term growth

Monitor market trends and competitive activity within the institutional segment

Establish standardized processes and best practices for institutional account management

Drive consistent execution of institutional strategy across regions

Business and Revenue Management

Accountable for institutional channel revenue performance and growth objectives

Provide accurate forecasting and business planning for institutional accounts

Monitor and evaluate institutional performance against established targets

Support development and execution of institutional pricing and contracting strategies

Ensure appropriate portfolio utilization across Straumann divisions and solutions

Oversee institutional pipeline development and opportunity management

High focus on New Schools (partnerships/agreements), X3/Sirios integrations, linking graduating students to their local markets (Private practice & DSO) and maximizing new grad orders as a key KPI of performance.

Leadership and Talent Development

Lead and develop the Institutional Accounts Manager team

Establish clear performance expectations and accountability measures

Provide ongoing coaching and development to support team effectiveness

Support hiring, onboarding, and performance management activities

Foster a collaborative and performance-driven team environment

Strategic Account Management

Provide leadership and oversight for key institutional and strategic accounts

Support Institutional Account Managers in complex negotiations and account strategies

Participate in executive-level customer engagements as required

Oversee joint business planning with strategic institutional partners

Ensure consistent execution of Quarterly Business Reviews and long-term account planning

Cross-Functional Collaboration

Collaborate with Regional Sales Directors and Area Vice Presidents to align institutional and commercial strategies

Partner with Clinical Education, Product Management, Finance and Marketing to support institutional initiatives

Support the successful execution of product launches within institutional accounts

Coordinate institutional initiatives across Straumann divisions and functional teams

Align institutional activities with broader commercial priorities

Institutional Engagement

Strengthen Straumann's presence within universities, hospitals, and government institutions

Support development of long-term institutional partnerships

Promote Straumann education and training initiatives within institutions

Support ITI awareness and engagement within institutional customers

Represent Straumann at key institutional meetings and events

Other duties as assigned. The responsibilities listed herein are not intended to be a comprehensive list of the duties and responsibilities of the position. The duties and responsibilities may change without notice.

Management Responsibilities

Manage six (6) Institutional Account Managers

Compensation Annual base range $175 - 185k + variable 20-30% bonus. Final base pay for this position will vary candidate experience relative to what the company reasonably anticipates for this position.

Minimum Qualifications

Bachelor's Degree required

7+ years of relevant sales or commercial experience

3+ years of leadership or team management experience

Preferred Qualifications

Experience managing complex or strategic accounts

Demonstrated ability to drive business growth

Medical or dental device industry experience

Institutional or academic sales experience

Large Account Management Experience

Experience leading geographically dispersed teams

Strong business planning and forecasting skills

Experience working in a matrix organization

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Employment Type: Full Time Alternative Locations

United States : Andover (MA)

United States : Austin (TX)

United States : Boston (MA)

United States : Jersey City (NJ)

United States : Massachusetts

United States : Michigan

United States : New York

United States : Philadelphia (PA)

Travel Percentage: 0 - 60% Requisition ID: 20113 #J-18808-Ljbffr