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Digital Marketing Specialist

ACN, Charlotte, NC, United States


Job Summary We’re looking for an Digital Marketing Specialist who’s excited about the future of marketing and knows how to turn emerging technology into real, practical output. This role sits at the intersection of AI, creativity, and execution. You don’t need to be a data scientist—but you do need to understand how to use AI tools to move faster, work smarter, and elevate the quality of marketing work across channels. If you enjoy building systems, creating great visuals, experimenting with tools, and making ideas come to life, you’ll probably love this role.

Job Duties AI & Marketing Enablement

Identify, test, and implement AI tools to improve marketing efficiency and output

Use AI to assist with content creation, campaign ideation, optimization, and workflow automation

Train and support the marketing team on practical AI usage (prompts, tools, best practices)

Stay current on AI trends and recommend tools that actually solve problems (not just shiny objects)

Creative & Digital Execution

Design marketing assets for email, digital campaigns, social, and web using Adobe Creative Suite (Photoshop, Illustrator, InDesign; After Effects/Premiere a plus)

Support light video production and editing for marketing campaigns, social content, or internal needs

Collaborate with marketing stakeholders to translate ideas into polished, on-brand assets

Assist with digital and email design to ensure campaigns are visually compelling and conversion-friendly

Campaign & Channel Support

Support email marketing and digital campaigns with strong creative and AI‑assisted optimization

Help improve speed‑to‑market while maintaining brand quality and consistency

Partner with other marketers to bring campaigns from concept to execution efficiently

Use AI and analytics tools to uncover trends, customer behavior insights, and optimization opportunities

Core Skills Required Skills & Abilities

Foundational understanding of AI tools used in marketing (content, design, automation, optimization, etc.)

Hands‑on experience using AI in real marketing workflows

Strong graphic design skills with Adobe Creative Suite

Comfortable designing for email, digital, and social channels

Basic video editing or motion graphics experience is a strong plus

Nice-to-Haves (Not Required)

Experience with email platforms (Mailchimp, HubSpot, etc.)

Familiarity with marketing automation or workflow tools

Experience creating short‑form video or animated assets

Prior experience supporting cross‑functional marketing teams

Education & Experience Education

Bachelor’s degree in Marketing, Digital Media, Graphic Design, Communications, or related field OR

Equivalent practical experience with demonstrated portfolio of work

Experience

3–7 years of experience in marketing, digital design, or creative production

Minimum 1–2 years actively using AI tools in real marketing workflows

Demonstrated experience implementing tools that improved efficiency, output, or performance

Strong portfolio showcasing digital, email, and social creative work

Experience collaborating within a marketing team environment

Working Environment

Onsite employees – As a condition of your employment with ACN, Inc, you will be required to work onsite at our designated office or facility. When considering this position, please be aware that you will be expected to perform your duties at our physical location as outlined in your offer of employment. We understand circumstances may require temporary remote work arrangements and exceptions may be granted on a case‑by‑case basis. However, it’s essential for candidates to understand that the standard expectation is to work onsite.

Office environment Mon‑Fri, between the hours of 8 A.M to 5 P.M

The position may require occasional travel for continuing education, training or support.

Physical Requirements Reasonable accommodations will be provided to enable individuals with disabilities to perform essential functions on a case‑by‑case basis.

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.

The physical demands described here are representative of those indicative of a typical corporate office environment. This includes prolonged periods of sitting at a desk and working on a computer.

Required to stand periodically; walk, hear, listen, talk, and visually see.

Use hands to finger, handle, or feel; the ability to reach with hands and arm.

The ability to lift up to 15 pounds at times.

Security Training Requirement Please be aware that this position requires successful candidates to complete mandatory security training during their onboarding process. Security training is essential to our commitment to maintaining a secure work environment, protecting sensitive information, and ensuring the safety of our personnel. The specifics of the required security training will be communicated during the onboarding process. If you are prepared to fulfill this training requirement and are enthusiastic about contributing to our organization’s security culture, we invite you to apply for this position.

Federal and State Disclaimer ACN is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ACN observes the Workers Fairness Act in South Carolina, protecting employees and applicants for employment with medical needs arising from pregnancy, childbirth, or medical conditions related to pregnancy or childbirth. This job description is not intended to be all‑inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

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