Inside Sales Associate - STR - Nashville, TN
CoStar Group, Inc., Nashville, TN, United States
Inside Sales Associate - STR
Location: Nashville, TN | In office, Monday – Friday
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.
Role Overview As an STR Inside Sales Associate, you will expand our reach in emerging markets by identifying new opportunities, establishing relationships with hotel owners and operators, and delivering benchmarking analytics and market insights to support their business decisions. You will operate from the office and utilize telephone, email, and virtual meetings to engage with potential and current clients. Your responsibilities include expanding our customer base, ensuring client satisfaction, and facilitating renewals within these essential segments.
Key Responsibilities
Conduct proactive research to identify and engage potential customers within market segments.
Learn and communicate the value of our solutions tailored for clients.
Manage the full sales cycle: prospecting, product demonstrations (virtually), closing, and renewals.
Maintain regular contact with clients to ensure satisfaction and encourage product usage.
Accurately track all activities and client information in the CRM system.
Meet or exceed sales and activity targets.
Basic Qualifications
Bachelor's degree required from an accredited, not-for-profit, in-person college/university.
2+ years of inside sales or related experience.
A track record of commitment to prior employers.
Proven ability to make a high volume of outbound calls daily, including cold calling and following up on leads.
Skilled at quickly building rapport and trust with prospects over the phone or email.
Effective at qualifying leads, asking discovery questions, and identifying customer needs in a fast‑paced, metrics‑driven environment.
Motivation to learn sales fundamentals and grow in a sales career.
Comfortable with heavy phone and virtual outreach; no travel required.
Preferred Qualifications
Fluency in Spanish – both written and verbal.
Prior success in high-volume calling environments strongly preferred.
Adaptability and willingness to learn in a fast‑paced environment.
Prior customer service or sales experience is a plus, but not required.
Our Best Performers
Passionate, hard‑working and ambitious – quick to seize opportunity.
Fast to learn new concepts and apply them.
Curious – asks intelligent questions, demonstrates strong listening skills and learns from customers and colleagues.
Excellent communicators – clear, concise communication tailored to the relevant audience.
Committed to Customer Service – takes ownership of client requests and manages them to a successful outcome.
What’s In It For You? When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer generous compensation and performance‑based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.
Benefits Package
Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug, Life, legal, and supplementary insurance.
Virtual and in‑person mental health counseling services for individuals and families.
Commuter and parking benefits.
401(k) retirement plan with matching contributions.
Employee stock purchase plan.
Paid time off.
Tuition reimbursement.
On‑site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Peloton, personal training, group exercise classes.
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups.
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks.
Sponsorship We welcome all qualified candidates who are currently eligible to work full‑time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.
Equal Employment Opportunity CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing. CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. We are committed to creating a diverse environment and are proud to be an equal‑opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.costargroup.com/careers as a result of your disability. You can request reasonable accommodations by calling 1-855-840-1715 or by sending an email to recruiting@costargroup.com.
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CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.
Role Overview As an STR Inside Sales Associate, you will expand our reach in emerging markets by identifying new opportunities, establishing relationships with hotel owners and operators, and delivering benchmarking analytics and market insights to support their business decisions. You will operate from the office and utilize telephone, email, and virtual meetings to engage with potential and current clients. Your responsibilities include expanding our customer base, ensuring client satisfaction, and facilitating renewals within these essential segments.
Key Responsibilities
Conduct proactive research to identify and engage potential customers within market segments.
Learn and communicate the value of our solutions tailored for clients.
Manage the full sales cycle: prospecting, product demonstrations (virtually), closing, and renewals.
Maintain regular contact with clients to ensure satisfaction and encourage product usage.
Accurately track all activities and client information in the CRM system.
Meet or exceed sales and activity targets.
Basic Qualifications
Bachelor's degree required from an accredited, not-for-profit, in-person college/university.
2+ years of inside sales or related experience.
A track record of commitment to prior employers.
Proven ability to make a high volume of outbound calls daily, including cold calling and following up on leads.
Skilled at quickly building rapport and trust with prospects over the phone or email.
Effective at qualifying leads, asking discovery questions, and identifying customer needs in a fast‑paced, metrics‑driven environment.
Motivation to learn sales fundamentals and grow in a sales career.
Comfortable with heavy phone and virtual outreach; no travel required.
Preferred Qualifications
Fluency in Spanish – both written and verbal.
Prior success in high-volume calling environments strongly preferred.
Adaptability and willingness to learn in a fast‑paced environment.
Prior customer service or sales experience is a plus, but not required.
Our Best Performers
Passionate, hard‑working and ambitious – quick to seize opportunity.
Fast to learn new concepts and apply them.
Curious – asks intelligent questions, demonstrates strong listening skills and learns from customers and colleagues.
Excellent communicators – clear, concise communication tailored to the relevant audience.
Committed to Customer Service – takes ownership of client requests and manages them to a successful outcome.
What’s In It For You? When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer generous compensation and performance‑based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.
Benefits Package
Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug, Life, legal, and supplementary insurance.
Virtual and in‑person mental health counseling services for individuals and families.
Commuter and parking benefits.
401(k) retirement plan with matching contributions.
Employee stock purchase plan.
Paid time off.
Tuition reimbursement.
On‑site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Peloton, personal training, group exercise classes.
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups.
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks.
Sponsorship We welcome all qualified candidates who are currently eligible to work full‑time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.
Equal Employment Opportunity CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing. CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. We are committed to creating a diverse environment and are proud to be an equal‑opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.costargroup.com/careers as a result of your disability. You can request reasonable accommodations by calling 1-855-840-1715 or by sending an email to recruiting@costargroup.com.
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