Account Manager
Sonepar Canada, Inc., Austin, TX, United States
Title: Account Manager
Summit Electric Supply is a dynamic electrical distributor located throughout Arizona, New Mexico, Texas and Louisiana and part of the Sonepar group, the world’s #1 electrical distributor.
Reports To Service Center Leader
Customers Served External – All Summit customers assigned, and others as necessary, vendors, suppliers, manufacturers’ representatives, other suppliers; Internal – Customer service representatives, operations manager and service center leader.
Description Armed with superior product knowledge, strong negotiating skills, and the support services he or she needs, the Account Manager will work with the rest of the sales team to cultivate long‑term relationships with new and established customers by promising and delivering exceptional customer service. This role involves researching new strategic account opportunities, following‑up with current and potential customers in a timely manner, and regularly visiting existing and potential customers at various locations. Solution selling utilizing an understanding of Summit’s competitive advantages is required along with exceptional skills in analysis and the ability to quickly master information about Summit’s products and services. Summit offers generous commission plans and benefits packages as well as ongoing product training.
Role Summary
Thoroughly understand all product benefits, product warranties and Summit services that can be offered to customers
Call upon customer accounts to sell Summit products and services
Regular, frequent travel to customer sites and other locations either in Summit vehicle or provide own reliable transportation
Negotiate profitable pricing with customers and suppliers
Provide timely and accurate quote information and respond to customer requirements, issues and information requests
Exercise discretionary authority to determine and provide specific customer pricing, purchase materials specific to customer orders and maintain service standards
Work cooperatively with customer service representatives to proactively follow up on customers’ orders, challenges and needs
Resolve customer concerns and encourage customer loyalty to Summit as efficiently and effectively as possible
Assist in collecting funds from accounts payable when necessary
Significant sales and negotiating experience with and electrical supply distributor, manufacturer, or rep agency
Time management – ability to organize and manage multiple priorities
Ability to resolve complex business issues; ability to be forceful, but diplomatic and bring about win‑win outcome
Flexibility – ability to effectively adapt to change
Clean driving record and current insurance
Minimum education: high school diploma or equivalent
Beneficial Skills
Quantifiable success in formulating sales strategies and driving sales performance
Familiarity and a solid reputation for integrity and results with Summit’s customers, competitors, and suppliers
Successful experience with ERP systems (preferably SAP), and BI tools
Ability to perform duties with minimal supervision
Completion of EPEC Silver and/or Gold
Physical Challenges
Ability to travel to customer sites and other locations
Ability to perform same physical tasks as that of customer service representatives and counter sales associates
Consistent use of keyboard and mouse
FLSA Status Exempt
About Summit Summit Electric Supply is one of the most dynamic electrical distributors in the country. We work together with the industry's best manufacturers to provide companies and individuals with high quality electrical equipment along with superior technical support and service. If you are looking for new challenges and want to be part of a growing team, send us your resume today.
What We Offer You We offer great family‑friendly benefits to full‑time associates:
Paid time off
Paid parental leave
401(k) retirement savings with company match
Professional and personal development programs
Opportunity to become a shareholder
Employer‑paid short‑ and long‑term disability
Employer‑paid life insurance for spouse and dependents
Robust wellness program
Gym reimbursement
Employee Assistance Program (EAP)
Summit Electric Supply offers tuition reimbursement, and earned wage access.
We’re proud to be a military‑friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.
Equal Employment Opportunity Statement Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843‑745‑2420 or emailrecruiting@sonepar-us.com.
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Reports To Service Center Leader
Customers Served External – All Summit customers assigned, and others as necessary, vendors, suppliers, manufacturers’ representatives, other suppliers; Internal – Customer service representatives, operations manager and service center leader.
Description Armed with superior product knowledge, strong negotiating skills, and the support services he or she needs, the Account Manager will work with the rest of the sales team to cultivate long‑term relationships with new and established customers by promising and delivering exceptional customer service. This role involves researching new strategic account opportunities, following‑up with current and potential customers in a timely manner, and regularly visiting existing and potential customers at various locations. Solution selling utilizing an understanding of Summit’s competitive advantages is required along with exceptional skills in analysis and the ability to quickly master information about Summit’s products and services. Summit offers generous commission plans and benefits packages as well as ongoing product training.
Role Summary
Thoroughly understand all product benefits, product warranties and Summit services that can be offered to customers
Call upon customer accounts to sell Summit products and services
Regular, frequent travel to customer sites and other locations either in Summit vehicle or provide own reliable transportation
Negotiate profitable pricing with customers and suppliers
Provide timely and accurate quote information and respond to customer requirements, issues and information requests
Exercise discretionary authority to determine and provide specific customer pricing, purchase materials specific to customer orders and maintain service standards
Work cooperatively with customer service representatives to proactively follow up on customers’ orders, challenges and needs
Resolve customer concerns and encourage customer loyalty to Summit as efficiently and effectively as possible
Assist in collecting funds from accounts payable when necessary
Significant sales and negotiating experience with and electrical supply distributor, manufacturer, or rep agency
Time management – ability to organize and manage multiple priorities
Ability to resolve complex business issues; ability to be forceful, but diplomatic and bring about win‑win outcome
Flexibility – ability to effectively adapt to change
Clean driving record and current insurance
Minimum education: high school diploma or equivalent
Beneficial Skills
Quantifiable success in formulating sales strategies and driving sales performance
Familiarity and a solid reputation for integrity and results with Summit’s customers, competitors, and suppliers
Successful experience with ERP systems (preferably SAP), and BI tools
Ability to perform duties with minimal supervision
Completion of EPEC Silver and/or Gold
Physical Challenges
Ability to travel to customer sites and other locations
Ability to perform same physical tasks as that of customer service representatives and counter sales associates
Consistent use of keyboard and mouse
FLSA Status Exempt
About Summit Summit Electric Supply is one of the most dynamic electrical distributors in the country. We work together with the industry's best manufacturers to provide companies and individuals with high quality electrical equipment along with superior technical support and service. If you are looking for new challenges and want to be part of a growing team, send us your resume today.
What We Offer You We offer great family‑friendly benefits to full‑time associates:
Paid time off
Paid parental leave
401(k) retirement savings with company match
Professional and personal development programs
Opportunity to become a shareholder
Employer‑paid short‑ and long‑term disability
Employer‑paid life insurance for spouse and dependents
Robust wellness program
Gym reimbursement
Employee Assistance Program (EAP)
Summit Electric Supply offers tuition reimbursement, and earned wage access.
We’re proud to be a military‑friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.
Equal Employment Opportunity Statement Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843‑745‑2420 or emailrecruiting@sonepar-us.com.
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