Account Manager
Cullerton Group, Chicago, IL, United States
Cullerton Group is seeking an Account Manager with a focus on the North American continent, based in the Greater Chicago Area.
The Account Manager is responsible for handling customer success activities and relationship management, building long-term, productive, and mutually beneficial relationships with existing and new customers.
The role will be responsible for the activities described below:
Responsibilities
Be an liaison between prospects and our valued customers
Research potential prospects (incl. cold calling)
Acquire new prospective customers and sales partners
Provide a significant impact to winning customers and intensifying existing relationships
Maintain your sales funnel with a sufficient number of prospects in different sales maturity levels
Maintain consistent communication and timely follow-up with customers and prospects and be responsive to their real-time needs
Develop professional relationships with existing customers to understand their evolving business needs and position product solutions to address those needs
Present our products to prospects and customers
Prepare and execute demonstrations of the MES solution in web sessions and on site
Work effectively with global internal departments to acquire information to complete a proper solution proposal
Analyze the requirements of your customers to create a proposal using the correct product and service offering
Drive all aspects of the sales cycle including proposals, scoping, pricing and contract negotiations, etc.
Prepare and participate in negotiations and contract closings
Keep an eye on the market conditions and competitive situation
Stay current with new software releases and the impacts to customers and prospects
Maintain our CRM for your associated accounts, contacts and opportunities
Support and assist in preparing marketing activities like webinars, prospect event days, customer days, or tradeshows
Represent the company and our products at trade shows and similar events
Qualifications
A Bachelor’s degree or higher in a relevant field (e.g. Sales & Marketing, Engineering, IT, Production Management)
Strong technical background with an excellent knowledge of software solutions.
5y+ professional experience with 3y+ experience in sales, preferably in enterprise or automation software. Professional experience with manufacturing environments
Alternative: 1-2y professional experience in manufacturing environment (scheduler, production manager, maintenance manager, etc.) having worked over several years with MES Systems and with a clear desire to change to a new role
High ability to motivate oneself in long term sales processes
Fluent in quickly assessing personalities and handling multi-stakeholder situations in meetings and negotiations
Experience with negotiations / contracts in sales / purchasing of investment goods / enterprise software
Excellent customer service acumen, presentation and writing skills
Ability to work effectively both as part of a team and independently with little guidance
Ability to manage and prioritize tasks during various stages in the sales cycle
Professionalism in personality, appearance, and work results
Positive, creative and enthusiastic, you think quickly on your feet and adapt easily to change
Willing to travel
You live and work in the Greater Chicago area / USA.
Nice to have: second language like Spanish or French or Portuguese
Flat hierarchies and short decision paths
A passionate, hard-working, yet fun-loving and competitive team to work with
Flexible work hours
Hybrid office environment
Compensation and Benefits
Paid Vacation, Holidays and Sick days
Life Insurance – Company paid
Short Term Disability – Company paid
Voluntary Ancillary Programs: Long Term Disability, Life/AD&D options, Identity Theft Insurance, Legal Insurance
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The Account Manager is responsible for handling customer success activities and relationship management, building long-term, productive, and mutually beneficial relationships with existing and new customers.
The role will be responsible for the activities described below:
Responsibilities
Be an liaison between prospects and our valued customers
Research potential prospects (incl. cold calling)
Acquire new prospective customers and sales partners
Provide a significant impact to winning customers and intensifying existing relationships
Maintain your sales funnel with a sufficient number of prospects in different sales maturity levels
Maintain consistent communication and timely follow-up with customers and prospects and be responsive to their real-time needs
Develop professional relationships with existing customers to understand their evolving business needs and position product solutions to address those needs
Present our products to prospects and customers
Prepare and execute demonstrations of the MES solution in web sessions and on site
Work effectively with global internal departments to acquire information to complete a proper solution proposal
Analyze the requirements of your customers to create a proposal using the correct product and service offering
Drive all aspects of the sales cycle including proposals, scoping, pricing and contract negotiations, etc.
Prepare and participate in negotiations and contract closings
Keep an eye on the market conditions and competitive situation
Stay current with new software releases and the impacts to customers and prospects
Maintain our CRM for your associated accounts, contacts and opportunities
Support and assist in preparing marketing activities like webinars, prospect event days, customer days, or tradeshows
Represent the company and our products at trade shows and similar events
Qualifications
A Bachelor’s degree or higher in a relevant field (e.g. Sales & Marketing, Engineering, IT, Production Management)
Strong technical background with an excellent knowledge of software solutions.
5y+ professional experience with 3y+ experience in sales, preferably in enterprise or automation software. Professional experience with manufacturing environments
Alternative: 1-2y professional experience in manufacturing environment (scheduler, production manager, maintenance manager, etc.) having worked over several years with MES Systems and with a clear desire to change to a new role
High ability to motivate oneself in long term sales processes
Fluent in quickly assessing personalities and handling multi-stakeholder situations in meetings and negotiations
Experience with negotiations / contracts in sales / purchasing of investment goods / enterprise software
Excellent customer service acumen, presentation and writing skills
Ability to work effectively both as part of a team and independently with little guidance
Ability to manage and prioritize tasks during various stages in the sales cycle
Professionalism in personality, appearance, and work results
Positive, creative and enthusiastic, you think quickly on your feet and adapt easily to change
Willing to travel
You live and work in the Greater Chicago area / USA.
Nice to have: second language like Spanish or French or Portuguese
Flat hierarchies and short decision paths
A passionate, hard-working, yet fun-loving and competitive team to work with
Flexible work hours
Hybrid office environment
Compensation and Benefits
Paid Vacation, Holidays and Sick days
Life Insurance – Company paid
Short Term Disability – Company paid
Voluntary Ancillary Programs: Long Term Disability, Life/AD&D options, Identity Theft Insurance, Legal Insurance
#J-18808-Ljbffr