Customer Service Representative
Atrium, Newtown, CT, United States
Job Title:
Customer Service Representative Onsite/Remote:
Bethel, CT Description of Company: A dynamic organization focused on delivering exceptional client solutions. The company values innovation and teamwork. Employees enjoy a supportive environment with opportunities for professional development. Salary/Hourly Rate:
$65,000$75,000 Position Overview: Provide outstanding customer support by processing orders, resolving issues, and collaborating with internal teams. Maintain accurate records and generate reports to support business operations. Responsibilities: Process customer orders using SAP Verify order details for accuracy Respond promptly to customer inquiries Resolve order-related issues efficiently Coordinate with internal teams to ensure seamless service Maintain and update customer records Generate reports as needed Support the sales team with administrative tasks Required Experience/Skills: 13 years of relevant customer service experience Proficiency in Microsoft Office and SAP Strong attention to detail Excellent written and verbal communication skills Ability to multitask in a fast-paced environment Customer-focused mindset Strong organizational skills Preferred Experience/Skills: Experience in order processing or sales support Familiarity with report generation tools Prior exposure to cross-functional team collaboration Education Requirements: High school diploma or equivalent required Associates or bachelors degree preferred
Customer Service Representative Onsite/Remote:
Bethel, CT Description of Company: A dynamic organization focused on delivering exceptional client solutions. The company values innovation and teamwork. Employees enjoy a supportive environment with opportunities for professional development. Salary/Hourly Rate:
$65,000$75,000 Position Overview: Provide outstanding customer support by processing orders, resolving issues, and collaborating with internal teams. Maintain accurate records and generate reports to support business operations. Responsibilities: Process customer orders using SAP Verify order details for accuracy Respond promptly to customer inquiries Resolve order-related issues efficiently Coordinate with internal teams to ensure seamless service Maintain and update customer records Generate reports as needed Support the sales team with administrative tasks Required Experience/Skills: 13 years of relevant customer service experience Proficiency in Microsoft Office and SAP Strong attention to detail Excellent written and verbal communication skills Ability to multitask in a fast-paced environment Customer-focused mindset Strong organizational skills Preferred Experience/Skills: Experience in order processing or sales support Familiarity with report generation tools Prior exposure to cross-functional team collaboration Education Requirements: High school diploma or equivalent required Associates or bachelors degree preferred