Customer Service Representative
Atrium, Bethel, CT, United States
Job Title: Customer Service Representative
Onsite/Remote: Bethel, CT
Description of Company A dynamic organization focused on delivering exceptional client solutions. The company values innovation and teamwork. Employees enjoy a supportive environment with opportunities for professional development.
Salary: $65,000–$75,000
Position Overview Provide outstanding customer support by processing orders, resolving issues, and collaborating with internal teams. Maintain accurate records and generate reports to support business operations.
Responsibilities
Process customer orders using SAP
Respond promptly to customer inquiries
Resolve order-related issues efficiently
Coordinate with internal teams to ensure seamless service
Maintain and update customer records
Generate reports as needed
Support the sales team with administrative tasks
Required Experience and Skills
1–3 years of relevant customer service experience
Proficiency in Microsoft Office and SAP
Strong attention to detail
Excellent written and verbal communication skills
Ability to multitask in a fast-paced environment
Customer-focused mindset
Strong organizational skills
Preferred Experience and Skills
Experience in order processing or sales support
Familiarity with report generation tools
Prior exposure to cross-functional team collaboration
Education Requirements
High school diploma or equivalent required
Associate’s or bachelor’s degree preferred
#J-18808-Ljbffr
Onsite/Remote: Bethel, CT
Description of Company A dynamic organization focused on delivering exceptional client solutions. The company values innovation and teamwork. Employees enjoy a supportive environment with opportunities for professional development.
Salary: $65,000–$75,000
Position Overview Provide outstanding customer support by processing orders, resolving issues, and collaborating with internal teams. Maintain accurate records and generate reports to support business operations.
Responsibilities
Process customer orders using SAP
Respond promptly to customer inquiries
Resolve order-related issues efficiently
Coordinate with internal teams to ensure seamless service
Maintain and update customer records
Generate reports as needed
Support the sales team with administrative tasks
Required Experience and Skills
1–3 years of relevant customer service experience
Proficiency in Microsoft Office and SAP
Strong attention to detail
Excellent written and verbal communication skills
Ability to multitask in a fast-paced environment
Customer-focused mindset
Strong organizational skills
Preferred Experience and Skills
Experience in order processing or sales support
Familiarity with report generation tools
Prior exposure to cross-functional team collaboration
Education Requirements
High school diploma or equivalent required
Associate’s or bachelor’s degree preferred
#J-18808-Ljbffr