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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[521,536,553,569,587],{"_435":434,"_439":522,"_470":471,"_462":463,"_248":523,"_446":524,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":525,"_431":531,"_473":474,"_436":129,"_487":532,"_478":533,"_489":442,"_490":534,"_492":493,"_494":535,"_496":497},["D",1774105200000],"LHH Talent - - Responsibilities: Process shareholder transactions (purchases, redemptions, exchanges, and account updates); Respond to inbound client calls regarding account maintenance and transfer agency services; Investigate and resolve account discrepancies; Ensure regulatory compliance and proper documentation; Collaborate with internal teams to resolve complex client needs\n","LHH Talent - - Responsibilities: Process shareholder transactions (purchases, redemptions, exchanges, and account updates); Respond to inbound clie...",[526],{"_458":459,"_454":527,"_452":528,"_456":529,"_460":530},"Windsor Locks","Windsor Locks, CT, United States, 06096","CT","06096",["B","2961930906"],"1 days ago","/jobs/2961930906-customer-service-representative","Windsor Locks, CT, United States","/jobs?location=Windsor+Locks%2C+CT%2C+United+States",{"_435":434,"_439":537,"_470":471,"_462":463,"_248":538,"_446":539,"_433":434,"_113":540,"_437":199,"_438":199,"_472":471,"_448":199,"_449":541,"_431":547,"_473":474,"_436":129,"_487":548,"_478":549,"_489":540,"_490":550,"_492":493,"_494":551,"_496":552},["D",1774026000000],"LHH Talent - - Responsibilities: Manage a high volume of inbound calls and email communications daily; Respond to customer inquiries regarding programs, services, billing, and financial matters; Research and resolve account discrepancies and customer concerns; Process account updates, documentation, and internal system entries accurately; Work within customer accounts to ensure timely follow-up and resolution\n","LHH Talent - - Responsibilities: Manage a high volume of inbound calls and email communications daily; Respond to customer inquiries regarding prog...","Degreed Customer Service Representative",[542],{"_458":459,"_454":543,"_452":544,"_456":545,"_460":546},"Tempe","Tempe, AZ, United States, 85285","AZ","85285",["B","2949431710"],"2 days ago","/jobs/2949431710-degreed-customer-service-representative","Tempe, AZ, United States","/jobs?location=Tempe%2C+AZ%2C+United+States","/jobs?keyword=Degreed+Customer+Service+Representative",{"_435":434,"_439":554,"_470":471,"_462":463,"_248":555,"_446":556,"_433":434,"_113":557,"_437":199,"_438":199,"_472":471,"_448":199,"_449":558,"_431":564,"_473":474,"_436":132,"_487":532,"_478":565,"_489":557,"_490":566,"_492":493,"_494":567,"_496":568},["D",1774137600000],"LHH Talent - - Responsibilities: Resolving discrepancies in information and obtaining further information for incomplete documents; Creating data backups as part of a contingency plan; Responding to information requests from clients and customers; Testing new database systems and software updates; Maintaining security of company records\n","LHH Talent - - Responsibilities: Resolving discrepancies in information and obtaining further information for incomplete documents; Creating data b...","Data Entry Clerk",[559],{"_458":459,"_454":560,"_452":561,"_456":562,"_460":563},"Irving","Irving, TX, United States, 75084","TX","75084",["B","2966064487"],"/jobs/2966064487-data-entry-clerk","Irving, TX, United States","/jobs?location=Irving%2C+TX%2C+United+States","/jobs?keyword=Data+Entry+Clerk",{"_435":434,"_439":570,"_470":471,"_462":571,"_248":572,"_446":573,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":574,"_431":580,"_473":581,"_436":129,"_487":582,"_478":583,"_489":442,"_490":584,"_492":585,"_494":586,"_496":497},["D",1772902800000],"Amsted Industries","The Customer Service Representative (CSR) is responsible for providing world‑class order‑to‑invoice customer satisfaction, to include order entry and confirmation, communication of shipment details, and invoice issue resolution.

This newly created opportunity is open due to increased market demand and growth of ConMet’s Plastics business unit and will be based at our Canton, NC location.

Essential Duties and Responsibilities

Enters orders and updates into our SAP system, which includes auditing orders received for availability and informing customer of shipping date, anticipated delays, and any additional information needed by customer.

Reviews electronic customer orders and change requests through EDI, web‑based portals, spreadsheets, and performs updates in SAP system.

Assists Accounts Receivable department regarding invoice discrepancies.

Performs as the conduit for customer complaints in regards to shipments and products.

Determines delivery implications and resolves problems or concerns meeting customer demand. When needed, be able to negotiate with the customer regarding the responsibility of premium freight.

Evaluates critical orders and inventory shortages and assigns priorities. Communicates needs to production, scheduling, and shipping.

Qualifications\nRequired:

Associates degree or certificate

Minimum two (2) + years of customer service experience

Very strong written and verbal communication skills

Excellent Excel skills

Excellent troubleshooting skills (Orders, change orders, customer issues, etc.)

Preferred:

Manufacturing‑related CSR experience

Class 8/automotive and/or Plastics product experience

SAP (or another ERP system such as Oracle or JD Edwards) experience

Bilingual and able to read, write and speak Spanish proficiently

Compensation & Benefits

Excellent base salary

Comprehensive employee benefits package, including medical/dental/vision coverage, life and disability protection

Innovative vacation plan

Participation (100% company paid) in the ConMet/Amsted Employee Stock Ownership Program (ESOP)

Company 401k program

Wellness reimbursement (up to $50 per month)

ConMet is an Equal Opportunity Employer.

Equal Opportunity Employer – This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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