Remote SaaS Support Specialist — AI‑Augmented

A leading healthcare technology firm is looking for a Customer Support Specialist for their CE Broker team. This remote, high-volume role requires strong SaaS support experience and proficiency in Zendesk, providing essential technical assistance to healthcare professionals. You will handle inbound requests via live chat, email, and phone, managing complex user issues while maintaining high satisfaction scores. Ideal candidates have excellent communication skills and a positive attitude toward AI in the workplace. #J-18808-Ljbffr