Customer Service Representative I
Mindlance, Corona, NY, United States
Customer Service Representative
Summary description: Under the direction of the supervisor of customer service, this position resolves customer inquiries via telephone, email, walk-in, and mail regarding plan benefits, claim payments and denials, and eligibility in accordance with custom designed benefit plans. This will be done in a polite, professional, and courteous manner at all times.
Summary description: Under the direction of the supervisor of customer service, this position resolves customer inquiries via telephone, email, walk-in, and mail regarding plan benefits, claim payments and denials, and eligibility in accordance with custom designed benefit plans. This will be done in a polite, professional, and courteous manner at all times.