Sr. Fraud Solutions Strategist - Deposit/Card Segment
KeyCorp, New York, NY, United States
**Job Summary**
As a Senior Fraud Solutions Strategist, you will be responsible for developing, implementing, and refining fraud prevention solutions and strategies to safeguard the Deposit/Card Segment and our clients against financial losses and reputational risks. Leveraging your expertise in fraud detection techniques and industry best practices, you will work cross-functionally with internal stakeholders to assess emerging threats, enhance detection capabilities, and optimize fraud prevention processes and client experience across KeyBank products, channels and line of business segments.
**Essential Functions** Drive enterprise‐level strategic improvement initiatives that deliver measurable benefits, including reduced fraud losses, operational efficiency, regulatory compliance, and enhanced client experience. Maintain deep expertise in industry trends, fraud practices, risk management, compliance, and operational standards, ensuring alignment with regulatory requirements and internal policies.Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
**Education** Bachelor's Degree (preferred) or equivalent work experience
**Work Experience** 5+ years of experience in a project role in the financial services industry, ideally within Fraud Demonstrated experience developing, implementing, or supporting fraud prevention strategies or solutions Experience analyzing large datasets to identify fraud trends, risks, or anomaliesExperience working cross‐functionally with partners across product, technology, operations, legal, and compliance Ability to influence and communicate effectively with senior leaders and executives Experience with Agile project management practices (preferred)Prior experience in fraud operations, authentication, or other related risk fields (preferred)Experience in Card Products, Channels, & Deposits (preferred)
**Skills** : Extensive experience using major production application systems to deliver services to internal and external clients, with the ability to leverage these systems effectively across diverse and complex situations.**Project Execution (End‐to‐End Delivery):** Proven ability to drive initiatives from concept through execution. : Expert ability to achieve outcomes despite constraints by effectively prioritizing work, utilizing assigned resources, and leveraging informal or cross‐functional resources to meet or exceed planned objectives.**Accuracy & Attention to Detail:** Expert knowledge of the importance of precision and quality, with a demonstrated ability to complete work accurately and consistently in high‐risk or high‐impact environments.
Expert proficiency in analytical tools and techniques to diagnose organizational and operational issues, identify root causes, and develop alternative solutions that address underlying problems. Expert understanding of enterprise‐level thinking and planning, with the ability to apply organizational acumen and competitive awareness to
Extensive experience applying structured problem‐solving approaches, tools, and techniques to recognize,
Extensive experience assessing and managing organizational risk, including the use of tools and methodologies to
Expert ability to work constructively and collaboratively with diverse individuals, teams, and stakeholder groups to achieve shared goals.: Expert knowledge of effective communication principles and techniques, with the ability to clearly convey, receive, and interpret information through appropriate verbal and written communication behaviors. Extensive experience using effective influencing strategies to **Back‐Office Banking Operations:** Extensive experience with back‐office operations, including banking transaction processing, records management, and the supporting practices, technologies, and applications. **Business Data Analysis:** Extensive experience collecting, analyzing, and interpreting business data using a variety of analytical techniques to support decision‐making and business requirements. : Expert knowledge and proven ability to identify inefficiencies, eliminate waste, and drive iterative improvements to processes.**Regulatory Knowledge:** Working knowledge of the regulatory environment, including federal, state, and local requirements, with the ability to support compliance with applicable laws, regulations, and internal policies related to fraud prevention.
**Core Competencies** General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
**Work Location Category** KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you. #J-18808-Ljbffr
As a Senior Fraud Solutions Strategist, you will be responsible for developing, implementing, and refining fraud prevention solutions and strategies to safeguard the Deposit/Card Segment and our clients against financial losses and reputational risks. Leveraging your expertise in fraud detection techniques and industry best practices, you will work cross-functionally with internal stakeholders to assess emerging threats, enhance detection capabilities, and optimize fraud prevention processes and client experience across KeyBank products, channels and line of business segments.
**Essential Functions** Drive enterprise‐level strategic improvement initiatives that deliver measurable benefits, including reduced fraud losses, operational efficiency, regulatory compliance, and enhanced client experience. Maintain deep expertise in industry trends, fraud practices, risk management, compliance, and operational standards, ensuring alignment with regulatory requirements and internal policies.Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
**Education** Bachelor's Degree (preferred) or equivalent work experience
**Work Experience** 5+ years of experience in a project role in the financial services industry, ideally within Fraud Demonstrated experience developing, implementing, or supporting fraud prevention strategies or solutions Experience analyzing large datasets to identify fraud trends, risks, or anomaliesExperience working cross‐functionally with partners across product, technology, operations, legal, and compliance Ability to influence and communicate effectively with senior leaders and executives Experience with Agile project management practices (preferred)Prior experience in fraud operations, authentication, or other related risk fields (preferred)Experience in Card Products, Channels, & Deposits (preferred)
**Skills** : Extensive experience using major production application systems to deliver services to internal and external clients, with the ability to leverage these systems effectively across diverse and complex situations.**Project Execution (End‐to‐End Delivery):** Proven ability to drive initiatives from concept through execution. : Expert ability to achieve outcomes despite constraints by effectively prioritizing work, utilizing assigned resources, and leveraging informal or cross‐functional resources to meet or exceed planned objectives.**Accuracy & Attention to Detail:** Expert knowledge of the importance of precision and quality, with a demonstrated ability to complete work accurately and consistently in high‐risk or high‐impact environments.
Expert proficiency in analytical tools and techniques to diagnose organizational and operational issues, identify root causes, and develop alternative solutions that address underlying problems. Expert understanding of enterprise‐level thinking and planning, with the ability to apply organizational acumen and competitive awareness to
Extensive experience applying structured problem‐solving approaches, tools, and techniques to recognize,
Extensive experience assessing and managing organizational risk, including the use of tools and methodologies to
Expert ability to work constructively and collaboratively with diverse individuals, teams, and stakeholder groups to achieve shared goals.: Expert knowledge of effective communication principles and techniques, with the ability to clearly convey, receive, and interpret information through appropriate verbal and written communication behaviors. Extensive experience using effective influencing strategies to **Back‐Office Banking Operations:** Extensive experience with back‐office operations, including banking transaction processing, records management, and the supporting practices, technologies, and applications. **Business Data Analysis:** Extensive experience collecting, analyzing, and interpreting business data using a variety of analytical techniques to support decision‐making and business requirements. : Expert knowledge and proven ability to identify inefficiencies, eliminate waste, and drive iterative improvements to processes.**Regulatory Knowledge:** Working knowledge of the regulatory environment, including federal, state, and local requirements, with the ability to support compliance with applicable laws, regulations, and internal policies related to fraud prevention.
**Core Competencies** General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
**Work Location Category** KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you. #J-18808-Ljbffr