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Business Development Representative / Full Time Service BDR - Easton KIa

EmergencyMD, Easton, MD, United States


Income Ranges from Position is from $16 to $20 Hourly plus optional performance bonus by location.

Address: 7677 Ocean Gateway Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions.

Service Department Business Development Representative / Customer Service Representative / Internet Representative Hertrich Family of Automobile Dealerships - Full-Time Opportunity

Are you a motivated, customer-focused individual looking to grow with a reputable company? This could be the opportunity for you!

Hertrich Kia of Easton is excited to announce our

Brand-New, 14,000 square foot State-of-the-Art Kia Dealership!

We are thrilled to offer you the opportunity to

drive your automotive service career to the top

at their new, customer-focused dealership! This

exciting upgrade

includes a spacious showroom, expanded inventory, and a 10-bay Service Shop - all designed to elevate the customer experience.

A spacious showroom + huge overstocked inventory = more customers, more car sales, and

more work for our shop!

Why Hertrich?

Family-owned and operated for over

60 years

24 dealerships | 18 automotive brands and 15 Collision Centers

across 4 states

Industry leader with proven stability and growth

Strong community involvement supporting

90+ local organizations

Entrepreneurial culture focused on performance and excellence

Clear pathways into

growth, success and career advancement

What We Offer:

Competitive income with performance opportunity

Medical, Dental, Vision & Life Insurance

Short- and Long-Term Disability coverage

Paid vacation, holidays, and personal/sick days

401(k) with employer match

Employee vehicle purchase discounts

Key Responsibilities

Handle inbound and outbound calls to support the Service Department, including appointment confirmations, service reminders, and follow-ups.

Use Dealership Customer Relationship Management (CRM) tools to capture and follow up on service leads.

Maintain accurate records of customer interactions and follow up as needed.

Generate daily, weekly, and monthly reports as requested by management.

Provide a friendly, professional, and high-energy experience on all calls to ensure customer satisfaction.

Additional duties as assigned.

Ideal Candidate

Highly motivated

with a strong desire to succeed.

Excellent communication skills

and ability to build rapport with customers.

Comfortable with

computer systems

and

internet use .

Energetic, enthusiastic, and able to maintain a positive attitude.

Organized

with a strong attention to detail.

Able to work

flexible hours , including evenings and weekends.

A self-starter with a customer-first mentality.

High School Diploma or GED required.

Join Our Team! If you’re looking for a rewarding career in the automotive industry with opportunities for growth and development, apply today! We value diversity and are an equal‑opportunity employer. Hertrich is committed to maintaining a drug‑free workplace and providing an inclusive culture that fosters growth for all.

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