
Business Development Representative / Full Time Service BDR - Easton KIa
EmergencyMD, Easton, MD, United States
Income Ranges from Position is from $16 to $20 Hourly plus optional performance bonus by location.
Address: 7677 Ocean Gateway Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions.
Service Department Business Development Representative / Customer Service Representative / Internet Representative Hertrich Family of Automobile Dealerships - Full-Time Opportunity
Are you a motivated, customer-focused individual looking to grow with a reputable company? This could be the opportunity for you!
Hertrich Kia of Easton is excited to announce our
Brand-New, 14,000 square foot State-of-the-Art Kia Dealership!
We are thrilled to offer you the opportunity to
drive your automotive service career to the top
at their new, customer-focused dealership! This
exciting upgrade
includes a spacious showroom, expanded inventory, and a 10-bay Service Shop - all designed to elevate the customer experience.
A spacious showroom + huge overstocked inventory = more customers, more car sales, and
more work for our shop!
Why Hertrich?
Family-owned and operated for over
60 years
24 dealerships | 18 automotive brands and 15 Collision Centers
across 4 states
Industry leader with proven stability and growth
Strong community involvement supporting
90+ local organizations
Entrepreneurial culture focused on performance and excellence
Clear pathways into
growth, success and career advancement
What We Offer:
Competitive income with performance opportunity
Medical, Dental, Vision & Life Insurance
Short- and Long-Term Disability coverage
Paid vacation, holidays, and personal/sick days
401(k) with employer match
Employee vehicle purchase discounts
Key Responsibilities
Handle inbound and outbound calls to support the Service Department, including appointment confirmations, service reminders, and follow-ups.
Use Dealership Customer Relationship Management (CRM) tools to capture and follow up on service leads.
Maintain accurate records of customer interactions and follow up as needed.
Generate daily, weekly, and monthly reports as requested by management.
Provide a friendly, professional, and high-energy experience on all calls to ensure customer satisfaction.
Additional duties as assigned.
Ideal Candidate
Highly motivated
with a strong desire to succeed.
Excellent communication skills
and ability to build rapport with customers.
Comfortable with
computer systems
and
internet use .
Energetic, enthusiastic, and able to maintain a positive attitude.
Organized
with a strong attention to detail.
Able to work
flexible hours , including evenings and weekends.
A self-starter with a customer-first mentality.
High School Diploma or GED required.
Join Our Team! If you’re looking for a rewarding career in the automotive industry with opportunities for growth and development, apply today! We value diversity and are an equal‑opportunity employer. Hertrich is committed to maintaining a drug‑free workplace and providing an inclusive culture that fosters growth for all.
#J-18808-Ljbffr
Address: 7677 Ocean Gateway Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions.
Service Department Business Development Representative / Customer Service Representative / Internet Representative Hertrich Family of Automobile Dealerships - Full-Time Opportunity
Are you a motivated, customer-focused individual looking to grow with a reputable company? This could be the opportunity for you!
Hertrich Kia of Easton is excited to announce our
Brand-New, 14,000 square foot State-of-the-Art Kia Dealership!
We are thrilled to offer you the opportunity to
drive your automotive service career to the top
at their new, customer-focused dealership! This
exciting upgrade
includes a spacious showroom, expanded inventory, and a 10-bay Service Shop - all designed to elevate the customer experience.
A spacious showroom + huge overstocked inventory = more customers, more car sales, and
more work for our shop!
Why Hertrich?
Family-owned and operated for over
60 years
24 dealerships | 18 automotive brands and 15 Collision Centers
across 4 states
Industry leader with proven stability and growth
Strong community involvement supporting
90+ local organizations
Entrepreneurial culture focused on performance and excellence
Clear pathways into
growth, success and career advancement
What We Offer:
Competitive income with performance opportunity
Medical, Dental, Vision & Life Insurance
Short- and Long-Term Disability coverage
Paid vacation, holidays, and personal/sick days
401(k) with employer match
Employee vehicle purchase discounts
Key Responsibilities
Handle inbound and outbound calls to support the Service Department, including appointment confirmations, service reminders, and follow-ups.
Use Dealership Customer Relationship Management (CRM) tools to capture and follow up on service leads.
Maintain accurate records of customer interactions and follow up as needed.
Generate daily, weekly, and monthly reports as requested by management.
Provide a friendly, professional, and high-energy experience on all calls to ensure customer satisfaction.
Additional duties as assigned.
Ideal Candidate
Highly motivated
with a strong desire to succeed.
Excellent communication skills
and ability to build rapport with customers.
Comfortable with
computer systems
and
internet use .
Energetic, enthusiastic, and able to maintain a positive attitude.
Organized
with a strong attention to detail.
Able to work
flexible hours , including evenings and weekends.
A self-starter with a customer-first mentality.
High School Diploma or GED required.
Join Our Team! If you’re looking for a rewarding career in the automotive industry with opportunities for growth and development, apply today! We value diversity and are an equal‑opportunity employer. Hertrich is committed to maintaining a drug‑free workplace and providing an inclusive culture that fosters growth for all.
#J-18808-Ljbffr