Transit Customer Experience Director

A public transit agency in Norfolk is seeking a Customer Service Manager to oversee customer service functions, develop policies, and manage performance metrics. The ideal candidate will have a bachelor's degree in business or a related field, with significant experience in customer service. This full-time role offers competitive salaries and benefits in a rewarding environment. An essential part of the team, the manager will ensure the highest quality of service is maintained while supervising staff effectively. #J-18808-Ljbffr