Customer Service Representative
Two Men and a Truck, Rochester, NY, United States
TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
What We Offer
* Base pay of $15.00 / hour * Opportunities to earn commission on sales, paid bi-weekly. * Career advancement opportunities
What You'll Do
* Provide outstanding customer service on all calls and online inquiries * Recommend moving services and products based on cost, availability, and customer specifications * Input information into internal move software to provide accurate moving estimates and schedule moves * Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns * Prepare move-related paperwork and documents * All other duties as assigned
What We're Looking For
* High school diploma or GED; associate's degree in a related field preferred * At least 1 year of sales and/or customer service experience * Excellent customer service skills: effective listening and communication * Ability to multi-task and enter customer data into move software while on the phone * Confidence to initiate customer contact and comfortable asking for the sale * Willing to submit to pre-employment background check and drug screen * Creative problem solving skills * Exceptional organization and time management skills * Strong team player who works productively with a wide range of people and personalities * Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values * Bilingual is a plus
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Cheektowaga, New York. The employer at this location is Bulldog Movers, LLC.
What We Offer
* Base pay of $15.00 / hour * Opportunities to earn commission on sales, paid bi-weekly. * Career advancement opportunities
What You'll Do
* Provide outstanding customer service on all calls and online inquiries * Recommend moving services and products based on cost, availability, and customer specifications * Input information into internal move software to provide accurate moving estimates and schedule moves * Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns * Prepare move-related paperwork and documents * All other duties as assigned
What We're Looking For
* High school diploma or GED; associate's degree in a related field preferred * At least 1 year of sales and/or customer service experience * Excellent customer service skills: effective listening and communication * Ability to multi-task and enter customer data into move software while on the phone * Confidence to initiate customer contact and comfortable asking for the sale * Willing to submit to pre-employment background check and drug screen * Creative problem solving skills * Exceptional organization and time management skills * Strong team player who works productively with a wide range of people and personalities * Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values * Bilingual is a plus
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Cheektowaga, New York. The employer at this location is Bulldog Movers, LLC.