Customer Service Representative
Two Men and a Truck, Alpharetta, GA, United States
Customer Service Representative
TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
What We Offer
* Base pay $40,000- $45,000 per year * Opportunities to earn bonuses * Career advancement opportunities. * Monday- Saturday with 1 day off during the week. 8am- 4:30pm
What You'll Do
* Provide outstanding customer service on all calls and online inquiries. * Recommend moving services and products based on cost, availability, and customer specifications. * Input information into internal move software to provide accurate moving estimates and schedule moves. * Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns. * Prepare move-related paperwork and documents. * All other duties as assigned.
What We're Looking For
* High school diploma or GED; Associate degree in a related field preferred. * At least 1 year of sales and/or customer service experience. * Excellent customer service skills: effective listening and communication. * Ability to multi-task and enter customer data into move software while on the phone. * Confidence to initiate customer contact and comfortable asking for the sale. * Willing to submit to pre-employment background check and drug screen. * Creative problem-solving skills. * Exceptional organization and time management skills. * Strong team player who works productively with a wide range of people and personalities.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Alpharetta, GA. The employer at this location is Atlanta Movers LLC.
TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
What We Offer
* Base pay $40,000- $45,000 per year * Opportunities to earn bonuses * Career advancement opportunities. * Monday- Saturday with 1 day off during the week. 8am- 4:30pm
What You'll Do
* Provide outstanding customer service on all calls and online inquiries. * Recommend moving services and products based on cost, availability, and customer specifications. * Input information into internal move software to provide accurate moving estimates and schedule moves. * Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns. * Prepare move-related paperwork and documents. * All other duties as assigned.
What We're Looking For
* High school diploma or GED; Associate degree in a related field preferred. * At least 1 year of sales and/or customer service experience. * Excellent customer service skills: effective listening and communication. * Ability to multi-task and enter customer data into move software while on the phone. * Confidence to initiate customer contact and comfortable asking for the sale. * Willing to submit to pre-employment background check and drug screen. * Creative problem-solving skills. * Exceptional organization and time management skills. * Strong team player who works productively with a wide range of people and personalities.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Alpharetta, GA. The employer at this location is Atlanta Movers LLC.