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Sr. Product Marketing Manager - Tech, AWS Observability

Amazon, Boston, MA, United States


Sr. Product Marketing Manager - Tech, AWS Observability Job ID: 3201318 | Amazon Web Services, Inc.

Are you a tech‑savvy storyteller who can translate complex AI solutions into compelling customer value? At AWS, we’re seeking an AI Product Marketing Manager who can shape the future of cloud computing. AWS is the world’s leading cloud and AI provider with 200+ services, and in this role you’ll work backwards from customer needs to influence product strategy across the AWS Observability, AIOps, and Governance portfolio.

We’re looking for a unique blend of technologist and business strategist—a person who can dive deep into technical architecture while crafting portfolio‑level value propositions that resonate with customers. You’ll partner with product and GTM teams to identify our ideal customers, understand their priorities and use cases, shape our portfolio of offerings to address those use cases, synthesize market intelligence, and develop messaging that helps customers understand how AWS can transform their business.

If you thrive at the intersection of technology and business strategy and want to impact how organizations around the world leverage cloud computing and AI, this role is for you.

Key Job Responsibilities

Partner with product management and sales teams to develop product strategies in AI.

Create and own positioning and messaging that clearly articulates value propositions to customers.

Analyze and synthesize market data from multiple sources (including direct customer feedback) to identify product opportunities and shape portfolio strategy.

Lead product launch strategies and associated plans, including naming, target audience definition, and marketing vehicles.

Develop technical content including presentations, demonstrations, and reference architectures that educate customers on AWS Observability, Governance, AIOps, and Compliance services.

Represent AWS as a product evangelist in executive briefings, industry events, and analyst interactions.

Drive field enablement strategies to support product launches, campaigns, and customer success.

Align with technical and business leaders on AI use cases for their specific ideal customer profiles; define best‑practice architecture and services for each use case.

About the Team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Work/Life Balance We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

Bachelor’s degree in a relevant field or equivalent work experience.

5+ years of direct experience working with customers on cloud technology adoption.

5+ years of hands‑on experience with cloud architectures in technical domains (e.g., AI, Analytics, APM, Observability, Governance, Developer Tools).

Demonstrated experience creating technical content and delivering technical presentations to diverse audiences.

Preferred Qualifications

Experience developing go‑to‑market strategies for technical products.

Track record of creating compelling technical demonstrations and reference architectures.

Strong data analysis skills with ability to synthesize insights from multiple sources.

MBA degree.

Experience presenting to executive‑level audiences and industry analysts.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Salary and Benefits Base salary range and benefits vary by location. Your Amazon package will include sign‑on payments, restricted stock units (RSUs), and a competitive benefits package. Learn more about our benefits at https://amazon.jobs/en/benefits.

Locations & Compensation

USA, CA, San Francisco – $161,900.00 – $218,600.00 USD annually

USA, CA, Santa Clara – $161,900.00 – $218,600.00 USD annually

USA, MA, Boston – $147,200.00 – $198,700.00 USD annually

USA, VA, Arlington – $147,200.00 – $198,700.00 USD annually

USA, WA, Seattle – $147,200.00 – $198,700.00 USD annually

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