Global CX Insights & Analytics Director

A leading entertainment company is looking for a Director of CX Insights & Analytics in Los Angeles. You will define and lead the customer experience intelligence strategy, integrating various analytics to inform decisions across product, content, and marketing. With over 12 years in customer insights, you will manage CX teams and work closely with executive stakeholders to ensure actions are driven by insights. This role offers a competitive salary package plus bonuses, great benefits, and a chance to work in a vibrant company culture.
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