Program Director

Job Description

Seeking a highly experienced delivery Program Manager/Director to lead and oversee delivery of IOT&DE Connected Plant projects across the Americas region. This role spans IT OT convergence, UNS, MES, Smart Factory, Digital Transformation, Assessments, AI/GenAI/Agentic AI, Digital Twin, and Factory of the Future programs for large enterprise customers. The ideal candidate will ensure successful delivery of complex, multi-million-dollar programs, manage customer expectations, and drive innovation in manufacturing operations proactively through the execution of existing projects.

Key Responsibilities

• Own end‑to‑end delivery of Smart Factory and Connected Plant projects/programs for large customers, ensuring scope, schedule, customer satisfaction, and budget adherence.
• Define and execute projects/program governance, risk management, and escalation frameworks.
• Drive Smart Factory project delivery, including robotics, physical automation, reference architecture, and digital tool implementation.

Customer Engagement & Communication

• Act as the primary customer interface, managing expectations, ensuring transparency and customer satisfaction.
• Translate functional requirements into technical specifications for solution design and delivery.
• Build trusted relationships with C‑level stakeholders and plant leadership.
• Be the liaison of onsite team/customer and offshore team.

Technical & Advisory Expertise

• Provide thought leadership on MES, IoT platforms, Digital Twins, AI/GenAI, and Agentic AI for manufacturing.
• Guide architecture decisions for PLM–MES–ERP integration, OT connectivity, and data pipelines.
• Proactively and continuously identify improvement opportunities on execution and additionally advise on smart factory opportunities, roadmap development, and operational excellence during execution of the projects/programs.

Team & Vendor Management

• Lead cross‑functional teams (solution architects, engineers, consultants) across multiple geographies.
• Manage relationship with service division of partner ecosystem and vendor engagements for technology platforms and automation solutions.

Innovation & Continuous Improvement

• Champion AI‑driven opportunities such as predictive analytics, autonomous operations, and manufacturing digital thread.
• Ensure compliance with industry standards (ISA‑95, ISA‑88, ISO) and regulatory requirements.

Must‑Have Skills

• Strong experience in manufacturing operations, smart factory projects/programs and IT/OT and digital transformation.
• Proven track record delivering large‑scale Smart Factory programs for global customers.
• Deep understanding of manufacturing operations, MES, robotics, and automation.
• Preferably hands‑on experience with IoT platforms, MES, Digital Twin, AI/GenAI.
• Strong knowledge of IT integration (PLM–MES–ERP) and shop‑floor connectivity.
• Exceptional program management and stakeholder communication skills.
• Ability to translate business needs into technical solutions.
• Expertise in risk management, governance, and financial control for large programs.

Certifications (Preferred)

• PMP/PRINCE2, ITIL, Lean Six Sigma.
• Vendor certifications in MES/IoT platforms, etc.

Success Metrics

• On‑time, on‑budget delivery of programs.
• Customer satisfaction and retention.
• Operational KPIs: OEE, FPY, downtime reduction, automation ROI.

Qualifications

• Bachelor’s in engineering/ master’s in engineering / master’s in computer science

Salary Range: $190,000 - $210,000 a year

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