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Customer Service Representative

AmeriVet Veterinary Partners, Albany, CA, United States


Client Service Representative

Codornices Veterinary Clinic, part of the AmeriVet family, is a busy six-doctor veterinary hospital dedicated to providing high-quality care to pets and excellent service to their families. Our team works in a fast-paced, supportive environment where teamwork and compassion are essential. Must be available to work Mondays, Tuesdays, Wednesdays, with occasional Saturdays as needed. $20.00

$25.00 per hour, depending on experience. The Client Service Representative (CSR) is the first and last point of contact for our clients and plays an important role in creating a positive experience for pets and their owners. This position is ideal for someone who is a fast learner, strong multitasker, and comfortable working in a very busy reception environment. Responsibilities: Greet clients and their pets and provide friendly customer service Answer phones and schedule appointments Manage client communications including reminders and follow-ups Maintain accurate client and patient records Process payments and assist with check-in and check-out Communicate effectively with doctors and technicians to support patient care Help maintain an organized and welcoming front desk Qualifications: High school diploma or equivalent required Strong communication and customer service skills Ability to multitask and stay organized in a fast-paced environment Basic computer and scheduling software skills Veterinary or medical office experience preferred but not required Working Conditions: Fast-paced veterinary clinic environment Occasional lifting up to 40 pounds may be required At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.