Parts Counterperson
Arrow Ford, Abilene, TX, United States
Arrow Ford Is Hiring Parts Counter Sales Associates
Do youthrive in a fast-paced environment and enjoy providing excellent customer service?
Arrow Ford is seeking detail-oriented and motivated individuals to join our growing Parts Department. As a Parts Counter Sales Associate, you will play a crucial role in supporting both our internal service team and external customers by efficiently and accurately fulfilling their parts needs.
Role and Responsibilities:
Provide Exceptional Customer Service:
Greet customers warmly and build strong relationships.
Accurately and efficiently fulfill parts requests, including locating and ordering parts.
Offer expert advice on parts selection, including recommending compatible parts and highlighting special offers.
Communicate effectively with customers regarding order status, availability, and pricing.
Streamline Parts Operations:
Process parts orders accurately and efficiently, including creating quotes and managing inventory.
Manage incoming and outgoing parts shipments, ensuring timely delivery.
Maintain a clean and organized work environment.
Stay Informed:
Keep up-to-date on new products, technical bulletins, and industry best practices.
Participate in ongoing training and development opportunities.
Qualifications:
Prior experience in a parts department or automotive industry is
required.
Former technicians make great parts professionals, too!
Strong customer service and communication skills
Ability to work independently and as part of a team
Excellent organizational and time-management skills
Willing to submit to drug screen and background check
About Arrow Arrow Ford is locally owned and operated in Abilene, Texas, since 1964. The Arrow family includes Ford, Mitsubishi, Loan Arranger, Arrow Point Auto Mall, Arrow Service Department, Quick Lane, Body Shop, Rental Car, and Auto Accessories & More. Our mission is to help our customers, coworkers, and communities so that they can accomplish their goals.
At Arrow Ford Dealerships, we strive to make every customer a customer for life. That's why we created Arrow For Life, a comprehensive rewards program that offers an Engine For Life Guarantee, lifetime oil changes, and so much more complimentary to our customers. Arrow believes in investing in our customers and our employees. Every employee at Arrow Ford Dealerships is absolutely critical to its success, and we’re always looking for smart, engaging, and dynamic people who want to join a team where they matter.
Your professional development is one of our top priorities. That's why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and opportunities to grow your career with us.
Our Unique Benefits
I-CAN Kids –
Arrow Ford provides free childcare for its employees through the I-CAN Kids program. I-CAN Kids is an on-site child recreation program for school aged children. After-school care is offered throughout the school year as well as full-time childcare on Saturdays, holidays, bad weather days, and during the summer holiday. Arrow leadership understands the financial burden that childcare can put on a family, especially finding a program that is flexible to the dealership schedule. Arrow employees have the peace of mind knowing their child is in a safe and enriching environment while only being a few steps away.
Training & Development – Arrow Ford invests in its employees’ career aspirations and provides programs for sales and service to grow from entry level to mastery. All sales consultants have the benefit of two weeks of paid training with the Owner, General Sales Manager, and sales management team to mentor and prepare you for a successful sales career. For our technicians, Arrow Ford has a career ladder training program to elevate the skills of automotive technicians of any level. Our in-house Technical Trainer works with our technicians in conjunction with extensive training offered by Ford Motor Company to help our technicians learn new skills and accomplish their career goals.
Employee Assistance and Enrichment – The Arrow Employee Committee governs an employee assistance fund and a calendar of employee activities including an employee picnic, Thanksgiving potluck, Christmas party, and other events.
Employee Discounts – Arrow employees receive discounts on new Ford vehicles through Ford D-Plan, discounts on new Mitsubishi, Ford,and all used vehicles. Employees also receive discounts in the service department, parts department, and at Auto Accessories & More. If you are a car person, it pays to work in the automotive industry!
Our Comprehensive Benefits
Custom and competitive wage plans
Low-deductible health insurance
Vision insurance
Dental insurance
Voluntary insurance options (disability, cancer insurance, etc.)
401(k) savings plan with company participation
Paid vacation
Paid holidays
Paid sick leave
Closed on Sundays
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr
Role and Responsibilities:
Provide Exceptional Customer Service:
Greet customers warmly and build strong relationships.
Accurately and efficiently fulfill parts requests, including locating and ordering parts.
Offer expert advice on parts selection, including recommending compatible parts and highlighting special offers.
Communicate effectively with customers regarding order status, availability, and pricing.
Streamline Parts Operations:
Process parts orders accurately and efficiently, including creating quotes and managing inventory.
Manage incoming and outgoing parts shipments, ensuring timely delivery.
Maintain a clean and organized work environment.
Stay Informed:
Keep up-to-date on new products, technical bulletins, and industry best practices.
Participate in ongoing training and development opportunities.
Qualifications:
Prior experience in a parts department or automotive industry is
required.
Former technicians make great parts professionals, too!
Strong customer service and communication skills
Ability to work independently and as part of a team
Excellent organizational and time-management skills
Willing to submit to drug screen and background check
About Arrow Arrow Ford is locally owned and operated in Abilene, Texas, since 1964. The Arrow family includes Ford, Mitsubishi, Loan Arranger, Arrow Point Auto Mall, Arrow Service Department, Quick Lane, Body Shop, Rental Car, and Auto Accessories & More. Our mission is to help our customers, coworkers, and communities so that they can accomplish their goals.
At Arrow Ford Dealerships, we strive to make every customer a customer for life. That's why we created Arrow For Life, a comprehensive rewards program that offers an Engine For Life Guarantee, lifetime oil changes, and so much more complimentary to our customers. Arrow believes in investing in our customers and our employees. Every employee at Arrow Ford Dealerships is absolutely critical to its success, and we’re always looking for smart, engaging, and dynamic people who want to join a team where they matter.
Your professional development is one of our top priorities. That's why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and opportunities to grow your career with us.
Our Unique Benefits
I-CAN Kids –
Arrow Ford provides free childcare for its employees through the I-CAN Kids program. I-CAN Kids is an on-site child recreation program for school aged children. After-school care is offered throughout the school year as well as full-time childcare on Saturdays, holidays, bad weather days, and during the summer holiday. Arrow leadership understands the financial burden that childcare can put on a family, especially finding a program that is flexible to the dealership schedule. Arrow employees have the peace of mind knowing their child is in a safe and enriching environment while only being a few steps away.
Training & Development – Arrow Ford invests in its employees’ career aspirations and provides programs for sales and service to grow from entry level to mastery. All sales consultants have the benefit of two weeks of paid training with the Owner, General Sales Manager, and sales management team to mentor and prepare you for a successful sales career. For our technicians, Arrow Ford has a career ladder training program to elevate the skills of automotive technicians of any level. Our in-house Technical Trainer works with our technicians in conjunction with extensive training offered by Ford Motor Company to help our technicians learn new skills and accomplish their career goals.
Employee Assistance and Enrichment – The Arrow Employee Committee governs an employee assistance fund and a calendar of employee activities including an employee picnic, Thanksgiving potluck, Christmas party, and other events.
Employee Discounts – Arrow employees receive discounts on new Ford vehicles through Ford D-Plan, discounts on new Mitsubishi, Ford,and all used vehicles. Employees also receive discounts in the service department, parts department, and at Auto Accessories & More. If you are a car person, it pays to work in the automotive industry!
Our Comprehensive Benefits
Custom and competitive wage plans
Low-deductible health insurance
Vision insurance
Dental insurance
Voluntary insurance options (disability, cancer insurance, etc.)
401(k) savings plan with company participation
Paid vacation
Paid holidays
Paid sick leave
Closed on Sundays
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr