Customer Service Representative for Plumbing Company
RM Plumbing Solutions, Murfreesboro, TN, United States
Benefits
Bonus based on performance
Opportunity for advancement
Training & development
Customer Service Representative (CSR) – Plumbing Company Murfreesboro Area, TN TN Plumbing Solutions
Job Overview TN Plumbing Solutions is looking for a reliable and organized
Customer Service Representative (CSR)
to join our growing team. This position plays a key role in helping customers schedule service, answering questions, and ensuring every customer has a great experience from the first phone call to job completion.
We are looking for someone who is
friendly, detail-oriented, and able to handle a fast-paced office environment.
Responsibilities
Answer incoming customer calls and schedule service appointments
Dispatch technicians and coordinate daily schedules
Respond to customer questions and provide excellent customer service
Maintain accurate customer records in our system
Follow up with customers regarding appointments and services
Assist with invoices, payments, and general office tasks
Work with the team to ensure smooth daily operations
Qualifications
Previous
customer service or office experience preferred
Strong phone and communication skills
Ability to multitask and stay organized
Basic computer skills
Positive attitude and professional demeanor
Experience with
ServiceTitan or similar software is a plus (but not required)
What We Offer
Competitive pay based on experience
Stable, full-time position
Friendly team environment
Opportunity for growth within the company
Schedule Full-Time Monday – Friday
#J-18808-Ljbffr
Bonus based on performance
Opportunity for advancement
Training & development
Customer Service Representative (CSR) – Plumbing Company Murfreesboro Area, TN TN Plumbing Solutions
Job Overview TN Plumbing Solutions is looking for a reliable and organized
Customer Service Representative (CSR)
to join our growing team. This position plays a key role in helping customers schedule service, answering questions, and ensuring every customer has a great experience from the first phone call to job completion.
We are looking for someone who is
friendly, detail-oriented, and able to handle a fast-paced office environment.
Responsibilities
Answer incoming customer calls and schedule service appointments
Dispatch technicians and coordinate daily schedules
Respond to customer questions and provide excellent customer service
Maintain accurate customer records in our system
Follow up with customers regarding appointments and services
Assist with invoices, payments, and general office tasks
Work with the team to ensure smooth daily operations
Qualifications
Previous
customer service or office experience preferred
Strong phone and communication skills
Ability to multitask and stay organized
Basic computer skills
Positive attitude and professional demeanor
Experience with
ServiceTitan or similar software is a plus (but not required)
What We Offer
Competitive pay based on experience
Stable, full-time position
Friendly team environment
Opportunity for growth within the company
Schedule Full-Time Monday – Friday
#J-18808-Ljbffr